Job Description

Job Title:

Viewing & Enquiries Coordinator - Estate Agency (Full-Time)

Location:

Barkingside IG6 Office-based

Salary:

18,000 basic + performance-related commission (realistic first-year OTE c. 30-35 k)

Salary guarantee

- up to 2,000 per month for your first 6 months.

Hours:

Mon-Thu 09:00-18:00 (1 h lunch)

Every Saturday 09:00-16:00

(30 min lunch) Friday fixed day off

About Us

Arbon & Miller is an independent, family-run agency that's been matching people with homes in Redbridge since 1976. With a team of established property professionals and a strong market share, we're now adding a front-line coordinator to keep quick response times and well-organised viewings.

What You'll Do

Convert portal & phone leads

- respond to online portal leads/email queries, qualify applicants, book viewings.

Host viewings

- show prospective buyers and tenants around various properties, highlighting key features.

Keep vendors & landlords in the loop

- gather feedback, update CRM system, schedule follow-ups.

Support the property-management desk

- issue paperwork, log maintenance calls, arrange inspections.

Add a dash of marketing

- shoot a quick Instagram Reel when a new listing launches (training provided, but a good understanding of social media is a plus)

We're Looking For

6 months+ customer-facing experience (retail, hospitality, property or similar). Confident and clear communicator - both on the phone and in person. Full UK driving licence & your own car (mileage paid). Ready to work

every Saturday

. An organised, positive problem-solver who embraces tech.

What You'll Get:

Basic pay

: 18,000 per annum

Commission:

Uncapped, paid monthly - triggered by completed sales & lets

Realistic OTE

: 30,000 - 35,000+ in year 1

Time off:

22 days holiday + bank hols (rises with service)

Progression:

Clear pathway to Negotiator / Valuer with ARLA or NAEA study support

How to Apply

Click

Apply

with your CV and a short cover note telling us:

Your proudest customer-service win. What new skill have you taught yourself in the past year, and why?
Short-listed candidates will have a 10-minute phone chat, then an in-office interview and property-viewing shadow.

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Work Location: In person

Reference ID: A&M25