The Public Relations Officer will support CWA's communications and outreach efforts by fostering positive relationships with stakeholders, media representatives, and the wider community. This role involves managing public engagement, promoting CWA's initiatives, and ensuring effective external communications.
Key Responsibilities:
Public Relations & Communications:
Networking with statutory, voluntary and community sectors
Managing and developing working relationships or active partnerships with other organizations, all sectors, and politicians
Raising the profile of CWA as the main support and representation agency for the Chinese community
Promoting racial equality in service provision in statutory/voluntary agencies
Understanding social & public structures and legislative framework, and responding to public policies/legislative proposals and organising consultations within the Chinese community
Develop and maintain relationships with media representatives, community leaders, and key stakeholders
Assist in drafting press releases, newsletters, and social media updates to enhance public awareness of CWA's work
Coordinate public relations activities, including events, media outreach, and partnership initiatives
Monitor public perception and provide strategic recommendations to enhance CWA's reputation
Stakeholder Engagement:
Act as the main point of contact for external communications and public inquiries.
Support the development and execution of outreach campaigns to engage the community and stakeholders
Represent CWA at events, meetings, and networking opportunities to strengthen partnerships
Representing /publishing CWA at conferences, seminars, public arenas, and various occasions
Social Media & Content Management:
Building and maintaining good relationships with the media e.g writing press releases, conducting press conferences, responding to media requests for information or interviews and handling television, radio/press interviews
Assist in managing social media accounts, ensuring consistent and engaging communication
Create promotional materials and content aligned with branding and messaging guidelines
Respond to public inquiries on digital platforms, maintaining a professional and responsive presence
Administrative & Reporting Duties:
Monitoring/ carrying out funding applications to various bodies when needed
Developing and delivering CWA's funding strategy and fundraising for CWA
Maintaining records of media interactions, stakeholder engagements, and outreach activities
Preparing reports on public relations efforts and provide insights on community engagement trends.
Supporting internal teams with communications strategies related to branding and public messaging
Reporting to the Management Committee and staff on meetings with stakeholders, funders, government departments, partners, and other relevant entities as appropriate.
Carrying out other duties as may be reasonably required by the Management Committee
Qualifications & Experience:
Degree (Third level education) in a relevant discipline or 5 years' experience in a
community setting
In-depth knowledge of the Chinese community in N.I. or U.K.
Knowledge of the structures of government, statutory and voluntary sectors
Strong written and verbal communication skills, with an ability to tailor messaging for different audiences
Ability to build and maintain relationships with diverse stakeholders
Proficiency in social media management and digital communications
Highly organized with strong project management skills
Desirable Skills:
Familiarity with nonprofit or public sector communications
Experience in event planning and community engagement
Knowledge of branding, marketing strategies, or content creation tools
Personal qualities
Initiative - using own ideas and those of others to get things done
Commitment to racial equality
Flexibility - openness to new ideas and change
Circumstances
Prepared to work outside normal working hours as necessary
A current, clean driving licence and access to a vehicle