Purchasing & Product Support Assistant

Elstree, ENG, GB, United Kingdom

Job Description

Innovators International Ltd is a well-established company specialising in the design and wholesale of gardening and household products. Our brand is highly regarded within its market sector.

This role will be available from January 2026.



Reporting to the Purchasing Team, the successful candidate will support a wide range of operational and administrative functions. Key responsibilities include:

Key Responsibilities:



Product Research & Sourcing: Identify and evaluate new product opportunities. Supplier Liaison: Communicate with factories to obtain order-specific details and updates. Sample Management: Order, track, and manage product samples. Purchase Order Processing: Assist with placing and managing purchase orders. Database Management: Maintain and update product databases, including pricing and product changes. Customer Communication: Liaise with buyers and QA departments to ensure smooth operations. After-Sales Support: Provide customer service and resolve post-sale issues. E-Commerce Administration: Manage sales order processing, stock returns, credit notes, and generate warehouse documentation (picking and delivery notes). Exhibition & Trade Show Support: Assist with logistics and administration for events. Reception Duties: Answer incoming calls and welcome visitors. General Administration: Perform filing and other ad hoc office tasks as required.
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Key Skills & Qualifications:



Exceptional attention to detail. Strong IT literacy, with advanced proficiency in Microsoft Excel, Access, and PowerPoint. Previous relevant experience in a similar role. Reliable, committed, and professional work ethic. Excellent organisational skills with the ability to prioritise tasks effectively. University degree (required). Fluency in Mandarin and/or Cantonese is highly desirable.
Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

Casual dress Free parking On-site parking Sick pay
Ability to commute/relocate:

Elstree WD6 3TN: reliably commute or plan to relocate before starting work (preferred)
Education:

Bachelor's (preferred)
Language:

Mandarin and/or Cantonese (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

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Job Detail

  • Job Id
    JD3965914
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Elstree, ENG, GB, United Kingdom
  • Education
    Not mentioned