Job Description

About Us

At Travel Counsellors, our customers, communities, and colleagues are at the heart of everything we do. For over 30 years, we've empowered 2,200+ independent travel agents worldwide, helping them build successful businesses while providing deeply personal, human connections with their customers. Supported by a talented team of over 400 people in our Support Offices, we create unique travel experiences that keep customers coming back. Named the Best Place to Work in Travel (2022) and ranked in the Sunday Times Best Places to Work (2023, 2024 & 2025), we're expanding rapidly and looking for exceptional individuals to join our Head Office team.

About the Role

We are looking for experienced QA Automation Engineers to join our growing technology team in Manchester, UK. Working as part of our dynamic technology function, you will directly contribute to an award-winning digital platform that supports over 2000 entrepreneurial travel businesses. We are adding the Senior QA Automation Engineer role to provide support, guidance and to help raise the bar on quality across each of our 3 product domains/streams.


The QA Automation Engineer will play a pivotal role in ensuring the high standards of quality and performance in our technology products. This role requires you to work within one or multiple engineering squads within our product streams.


You will work with the wider teams to test the reliability of our technology platform through comprehensive testing methodologies with a focus on automation. You will work closely with cross-functional teams to understand requirements, develop test strategies, and implement automated tests to validate functionality, performance, and scalability across our product portfolio.

Principal Accountabilities

Champion best practise within your domain, and ensure excellence during the product development lifecycle, including functional, regression, performance, and security testing Track and report on test coverage, defect statuses, and other key quality metrics Collaborate with product owners, developers, and other stakeholders to understand requirements and define test strategies Design, develop, and execute automated test scripts using common testing frameworks and tools - Selenium, API Testing Frameworks, Pact, Gatling etc Implement and maintain automated test suites for functional testing, regression testing, and performance testing Identify, document, and track software defects and work closely with development teams to resolve them Code reviews, sprint planning, and release management activities within your domain to ensure high-quality software releases Stay updated on emerging trends and best practices in software testing and automation Review automated and manual test cases and feedback to QAs around test coverage and scope Identify and implement process improvements to enhance the effectiveness and efficiency of tests Work across multiple teams helping to deliver the end product to the business in an efficient way Assist with releases to live and providing support to the release manager Works alongside Lead QA to improve on testing quality for domain/squad

Required Experience

Minimum of 4+ years experience in a QA Automation Engineer or similar role Experience writing automated, browser-based, end-to-end functional tests using the Selenium WebDriver, preferably with C# (APIs, as opposed to record/playback IDE) Hands on experience with API testing tools and frameworks (Postman, BDD Frameworks preferred and contract testing e.g using Pact) Capability to cross test on various devices including laptops and mobile devices Experience in Test Plan preparation, estimation, and status reporting Experience writing performance tests identifying areas of improvement across a platform Proficiency in Git for version control Experience in Manual testing (UAT/System/Regression) Working knowledge of CI/CD & Blue Green Deployments Experience with Dev/QA collaboration to derive Test Cases/ Scenarios Working knowledge of testing microservices and the different types needed including unit, integration, contract, load, stress, security, resiliency testing You will work well under pressure, alongside colleagues to support the business community Working knowledge of Cloud platforms (AWS) Any experience of supporting the travel industry (Desirable)

Our Benefits

Competitive salary + annual bonus Flexible hybrid working Career development opportunities 25 days holiday (increasing to 28 after 5 years) Enhanced Maternity/Paternity pay 1 day paid charity day Company events and incentives 3x salary death in service benefit Pension scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages

Inclusive Recruitment at Travel Counsellors

Travel Counsellors is an equal opportunity employer committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on race, gender, disability, or any protected characteristic. We provide accommodations for individuals with disabilities throughout the hiring process. We believe diverse perspectives strengthen our team and encourage all to apply.


For more information about this role - and others - at Travel Counsellors, please do not hesitate to contact the Talent Acquisition team at talentacquisition@travelcounsellors.com