Qualified Supervisor, Quality And Compliance

London, United Kingdom

Job Description


Job Objectives and Responsibilities

  • This is a fantastic opportunity to be part of the growing Mitie Telecoms team supporting the Cornerstone Account on Project Janus.
  • This is a key role supporting Mitie\'s growing number of electricians working on the Cornerstone estate.
  • This role is responsible for the quality and compliance of the electrical works carried out on the Cornerstone account.
  • To carry out duties in compliance with Mitie Technical Facilities Management Ltd Policies and Procedures.
  • To drive and promote Mitie\'s One Code which is integral to our company\'s values and behaviours.
  • To perform tasks to an exceptional standard to meet both Client and Mitie expectations
  • Compliance with Mitie Health and Safety policy and current legislation
Main duties
  • Ensuring that the results of inspection and testing are recorded correctly on the appropriate certificates or reports.
  • Ensure that all categorisations of remedial works raised because of a QS check on an EICR are ticketed and managed to completion, along with sign off.
  • Ensuring that the business\' premises, equipment, documentation, and records are available for inspection when required by Mitie or NICEIC.
  • Management of all unused NICEIC forms of certification and reporting any loss, theft, or misuse.
  • Mentoring of our field-based electricians to ensure they have the skills, knowledge, and equipment to fulfil their tasks to the required standard.
  • Be visible to the field-based engineers via regular site visits, Teams Calls, toolbox talks, etc.
  • Ensure the Health and Safety of our staff, customers, and the public always.
  • Adherence & Promotion of the company & department mission vision & values.
  • Assist the site team in ensuring that all Statutory and Legislative requirements are achieved/adhered to for the contract.
  • To ensure clients operational procedures are always adhered to.
  • Ensure Mitie\'s compliance to contractual requirements.
  • Represent Mitie on customer facing meetings, i.e., Operational Review Meetings, Service Review Meetings etc.
  • Be the electrical Subject Matter Expert for the Mitie Cornerstone account
Person Specification

Experience & Management
  • Understand the Electricity at Work Regulations, current edition of BS 7671, and the Codes of Practice and guidance documents relevant to the scope of electrical work undertaken.
  • Understand the inspection, testing, verification, certification, and reporting procedures for the scope of electrical works undertaken.
  • A minimum of 5 years\' experience of the installations and maintenance of electrical field-based assets on mobile telecommunications cell sites including conducting periodic Electrical Test and Inspection, EICR\'s.
  • Electrical engineers\' recruitment experience.
  • Experienced in the mentoring and training of electrical engineers.
Interacting & Communicating
  • The ability to establish good relationships with internal and external team members.
  • Must be able to work as part of a team and co-operate within a team ethic.
  • Excellent presentation skills both internally and client facing with proven track record at delivering presentations at tender stages.
  • A diplomatic but firm manner with excellent powers of persuasion and ability to make own decisions and see them through.
  • Experience at customer care evaluation, communication and monitoring.
  • Resilient, with ability to influence key decision makers and quickly build credible relationships with senior management and to challenge when necessary.
Analysing & Reporting
  • Must be able to write clearly and succinctly in a logical and structured way.
  • Must have good analytical skills to produce practical solutions to a range of problems.
  • Good IT skills with the ability to produce reports from multiple sources/systems.
Adapting & Performing
  • Accepts and tackles demanding goals with enthusiasm.
  • Understanding of the business and how the role contributes to delivery of the Group success.
  • Flexible, adaptable and ability to travel on a regular basis.
  • Articulate and adaptable communication style to meet needs of region.
Other
  • Able to provide others with clear information and set appropriate standards of behaviour.
  • Communication skills for formal and informal report requirements.
  • Process awareness and continuous improvement mindset
Health and Safety Responsibilities
  • Follow Group and company policies and procedures at all times;
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
  • Use all work equipment and personal PPE properly and in accordance with training received.
  • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder\'s role and/or the needs of the business.

At Mitie we know that \'our diversity makes us stronger\'. We\'re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring, and our people and customers thrive when we get this right

Mitie

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Job Detail

  • Job Id
    JD3017737
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, United Kingdom
  • Education
    Not mentioned