Job Description

QUALIFIED VETERINARY NURSE

Are you empathetic and caring with a passion for animal welfare? Do you have excellent communication skills and are you able to stay calm under pressure? Would you like the opportunity to work for a privately owned, independent, successful veterinary clinic? If so, please look no further. We are an established Small Animal Practice in the heart of Worcester, with a loyal client base and a dedicated veterinary team. We currently comprise of 3 vets, 3 qualified nurses,1 Practice Manager and 2 receptionists.

We have also opened a branch clinic in the area of St Peters, Worcester. All staff work at both locations so a driving licence is also essential

Previous experience is essential along with a great attitude and a strong work ethic

We can offer an enticing package including competitive rates, generous holiday entitlement and financial support for further training and CPD (with prior consent)

Normal working shift pattern for 37.5 hours p/w would be: 8:00-16:00, 8:00-12:30am -16:00-19:30pm on split days and 11:30-19:30pm

Saturday mornings are required at a ratio of 1:4

General Responsibilities

Responsible for maintaining day to day duties of care and administration

Care for hospitalised patients- including patient monitoring and health checking, feeding, grooming, and walking animals

Dispatch lab work

Perform diagnostic tests, e.g. blood sampling, urine analysis and x-rays

Prepare animals for surgery and perform some minor procedures, e.g., suturing wounds and dental hygiene

Monitor anaesthesia

Assist veterinary surgeons with operations

Work to the professional code of conduct

Maintain the cleanliness and hygiene of the practice

Confidently handle and restrain animals

Scheduling appointments for clients and patients

Dealing with payments

Sort and distribute incoming and outgoing post/deliveries

Use of practice software

Cleaning out kennels and isolation

Client Management

Greet and welcome clients and visitors in a courteous, friendly, professional manner

Communicate with pet owners, gaining their trust and reassuring them about their animal's treatment

Verify and update client information confidentially

Move clients through appointments as scheduled

Respond and comply to client requests and seek help when needed

Collect and receipt payments from clients

Ensure all clients are kept regularly and fully informed about their animals when under the care of the practice e.g. progress update of in-patients, costs or the timings of future appointments

Educate pet owners on animal health, including vaccinations, worming, flea prevention and appropriate nutrition

Respond to all client queries and complaints in a timely and efficient manner

Admit and discharge patients, ensuring clients are updated fully on treatments done and receive all relevant drugs and information.

What to Expect

Every day will bring different challenges, but this variety is one of the most enjoyable aspects of the role

The job can be physically demanding. You will be on your feet a lot and may be involved in lifting and retraining animals

Practice hygiene tasks, including disinfecting kennels, floors and sterilising surgical equipment is an important and integral part of the role

As you are required to be hands-on with a range of animals, bites and scratches are a potential risk

You will play a key role supporting pet owners in making (sometimes difficult) decisions regarding their animal's care and wellbeing

Skills

The ability to communicate with pet owners, veterinary surgeons and people from a range of backgrounds

Effective team working skills

The ability to work independently and use own your initiative

Strong attention to detail

Able to adapt to change well

Professional

Flexible

Excellent timekeeping

Methodical

Well organised

Keen to learn and develop

Empathetic and caring

The ability to stay calm and composed in stressful situations and work well under pressure

If this sounds like your perfect job then we would love to hear from you

Job Types: Full-time, Permanent

Benefits:

Employee discount
Ability to commute/relocate:

Worcester, WR4 9NG: reliably commute or plan to relocate before starting work (required)
Education:

Diploma of Higher Education (required)
Experience:

veterinary nursing: 2 years (required)
Licence/Certification:

RCVS (required)
Work Location: In person