Quality Assurance And Improvement Lead

Heckmondwike, ENG, GB, United Kingdom

Job Description

About Us



Based in Yorkshire, we have over 40 years' experience in providing individually tailored, person-centred support to individuals with highly complex needs and significant challenges. Our work is driven by compassion, respect, and the belief that everyone deserves to live with dignity.

We deliver a broad range of services including:

Residential Care Individual Occupancy Residential Services Transitional Services Autism-Specific Support The Transforming Care Partnership Programme
We specialise in supporting individuals who present areas of concern, and we are proud to be recognised for our Positive Behaviour Support (PBS) approaches. Our commitment is unwavering: no person with a learning disability should ever be treated with anything less than kindness, dignity, and respect.

The Role



We are seeking a dedicated and experienced

Quality Assurance and Improvement Lead

to help drive forward our commitment to delivering the highest standards of care. You'll be responsible for overseeing quality systems across our 5 homes in four sites (totalling 26 beds), working closely with Registered Managers and the senior leadership team to ensure we meet - and exceed - all regulatory and best practice standards.

You'll support services through audits, improvement planning, and CQC readiness, ensuring that our practices align with our values and regulatory frameworks.

Key Responsibilities



Lead the development and implementation of quality assurance and compliance frameworks. Keep up to date with changes in CQC regulation, legislation, guidance, and best practice. Conduct regular quality reviews across services and produce clear, insightful reports. Develop and support action plans with Registered Managers to address any shortfalls. Monitor outcomes from inspections and support services in meeting requirements. Regularly review and update policies related to compliance and quality. Promote a culture of openness, reflection, and continuous learning. Represent the organisation in external forums, including CQC and Local Authority hearings when required. Help embed best practice across all care and support services.

About You



This role would suit someone who is passionate about quality and compliance in adult social care and who brings both strategic insight and hands-on experience.

Essential:



Diploma/NVQ Level 4 or 5 in Health & Social Care (or equivalent). Strong understanding of CQC standards and adult social care legislation. Experience in a quality assurance, compliance, or senior management role. Confidence in auditing, reporting, and supporting services to improve. Full UK driving licence and willingness to travel across sites (mileage paid).

Desirable:



Previous experience as a CQC inspector or Registered Manager. Experience supporting services through registration or inspections.

What We Offer



Competitive pro rata salary of 45,000 Flexible working hours (22.5-30 hours per week) Mileage allowance at 0.45 per mile Occasional home working opportunities (up to twice weekly) Supportive and values-driven team environment A meaningful role where your work will directly impact the lives of individuals with complex needs

Interested?



We'd love to hear from you. Please submit your CV along with a short covering letter outlining your suitability for the role and your availability to start in December.

Closing Date:

22nd October 2025

Interviews:

To be scheduled shortly after the closing date

Start Date:

December 2025

Job Type: Part-time

Pay: 45,000.00 per year

Expected hours: 22.5 per week

Work Location: In person

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Job Detail

  • Job Id
    JD3932430
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Part Time
  • Job Location
    Heckmondwike, ENG, GB, United Kingdom
  • Education
    Not mentioned