Job Description

Graphic Packaging International - Quality Assurance Technician

Location:

Gateshead / Newburn sites

Shift Pattern:

Rotating 3-week schedule

Morning:

Mon-Fri (6:00 am - 2:00 pm)

Late:

Tue-Sat (2:00 pm - 10:00 pm; Sat varies by production)

Night:

Mon-Fri (10:00 pm - 6:00 am)
At

Graphic Packaging International (GPI)

, our products are part of everyday life--from the paper cup holding your morning coffee, to the packaging protecting your favourite foods and beverages. As a global leader in paper-based packaging, we partner with some of the world's most recognisable brands across food, beverage, household, personal care, and pet care.

With more than

25,000 employees across 130+ locations worldwide

, we are proud to be a diverse, collaborative, and innovative team committed to excellence, sustainability, and community impact.

If you want to be part of a business that makes a world of difference--this is your opportunity.

About the Role

We are seeking a detail-oriented

Quality Assurance Inspector

to join our team. You will play a key role in ensuring product quality and compliance with industry standards, supporting continuous improvement, and promoting a strong Food Safety and Quality Culture.

Key Responsibilities

Act as the first point of contact for quality matters on the production floor. Conduct quality inspections and process audits during shifts. Review and update SOPs/SPLs and maintain quality display boards. Analyze production samples against approved standards. Support training initiatives and departmental updates. Assist with containment and sorting of faulty materials. Manage quarantined products and issue scrap/credits as needed. Perform finished goods checks and material testing. Conduct Glass & Brittle Materials audits and publish results. Carry out GMP audits, raise/manage non-conformances, and ensure corrective actions are closed. Support NCR investigations, root cause analysis, and CAPA. Assist with customer complaint investigations and evidence gathering. Maintain accurate records and uphold housekeeping standards.

What We're Looking For

Previous experience in quality control (essential). Manufacturing experience (food, print, or packaging preferred). Internal/external auditing experience (essential). Strong computer skills (Excel, Outlook, Word); Avante experience desirable. Excellent communication skills--clear written and verbal instructions. Ability to identify process weaknesses and propose solutions. Highly responsible, reliable, and adaptable with strong attention to detail. Full UK Driving License. Positive, "can-do" attitude.

Why Join Us?

We value

Integrity, Relationships, Accountability, Teamwork, and Respect

. You'll be part of a supportive environment that encourages growth, collaboration, and continuous improvement.

Job Types: Full-time, Permanent

Pay: 27,675.00 per year

Benefits:

Company pension Employee discount On-site parking Referral programme
Experience:

Quality Control : 1 year (preferred) Manufacturing: 1 year (preferred) Auditing : 1 year (preferred)
Willingness to travel:

25% (preferred)
Work Location: In person