Job Description

Quality Control & Assurance Coordinator

Location:

Unit 5, Great Western Court, Ross-on-Wye

Company:

Studio 29 Ltd

Salary:

28,000 - 32,000 (depending on experience)

Hours:

Monday - Thursday 8:00 - 17:00, Friday 8:00 - 14:00

Holidays:

20 days per year + bank holidays (increasing by 1 per year of service, up to +5)

About Us

Studio 29 & Factory 31 is a UK-based product design and manufacturing company, headquartered in the historic market town of Ross-on-Wye.

We were founded on a simple principle to bridge the gap between design innovation and manufacturing reality. We don't just design new products; we bring them to life efficiently, reliably, and at scale.

Over time, we've built a multi-disciplined team of designers, engineers, and production specialists working across diverse industries. Together, we create disruptive, high-quality products that enhance brands and deliver real value to our clients.

With in-house facilities for electronics design, mechanical design, and assembly, we can rapidly prototype, test, and transition designs into production -- all in line with ISO 9001 quality standards.

We are now seeking a

Quality Control & Assurance Coordinator

to take ownership of product and process quality within our growing production team.

The Role

This position will suit someone with a background in electronics manufacturing who enjoys structure, precision, and quality systems.
You'll lead the daily quality control process across SMT, assembly, and test areas while supporting our ISO 9001 quality management system.

The role involves a blend of hands-on production line testing and product approval, AOI operation, and quality documentation management.Working closely with production and design, you'll ensure every product shipped meets our standards for workmanship, documentation, and traceability.

You'll also help coordinate quality reporting and communication with customers and suppliers, maintaining clear visibility of product quality throughout the build process.

Key Responsibilities

Lead and maintain internal and external audits under ISO 9001 standards Carry out production line testing and final product approval prior to dispatch Manage first-off approvals and batch release sign-off Maintain inspection checklists, traveller documents, and digital QC records Record and report non-conformances, defects, and corrective actions Coordinate calibration records, inspection logs, and document control Manage all NCR and RMA logs, coordinating with customers Support supplier quality checks and incoming goods inspection Maintain quality-related sections within the company's MRP system Assist with continuous improvement initiatives to improve process capability and yield Tie up inward deliveries with purchase orders, highlighting any discrepancies such as short shipments
Work alongside the Office Administrator to input and update the MRP system

Customer & Supplier Interface

Liaise with customers regarding returns, quality feedback, and test data reports Review and document customer RMAs and manage fault investigation process Support supplier quality checks and goods-in inspections Ensure quality reports and documentation are returned to customers in a timely, professional format

Requirements

Experience in electronics manufacturing, inspection, or QA/QC roles (essential) Knowledge of ISO 9001 principles and documentation control Experience in testing and approving electronic assemblies Excellent attention to detail and record-keeping accuracy Strong communication and organisation skills Comfortable working across production and office environments Competent in Excel and digital data entry systems

Desirable

Knowledge of IPC 610 or similar inspection standards Familiarity with AOI systems or visual inspection techniques Experience conducting audits or internal process reviews Background with small-batch or prototype manufacturing Understanding of ESD, calibration, and traceability systems Experience working with ISO 13485 (medical device quality systems) would be advantageous.

Benefits

20 days' holiday + bank holidays (increasing with service) Regular weekday hours, no shifts or weekends Friendly, supportive environment in a modern electronics workshop Opportunities for career growth and training as the business expands

Why Join Us

Join a friendly, growing company working on cutting-edge electronics and product design projects. Be part of a hands-on environment where your work has real impact day-to-day. Modern, well-equipped workspace with on-site production, design studio, and breakout areas. 20 days holiday + bank holidays, increasing with length of service. Opportunities for training and development across business and technical areas. Supportive and approachable management team with open communication. Regular team events and socials, from project launches to summer BBQs. Free on-site parking and easy access from Ross-on-Wye and surrounding areas. A company culture that values initiative, creativity, and continuous improvement.

How to Apply

If you're interested in joining our team, please send your CV and a short cover letter outlining your experience and suitability for the role to:

hello@studio29.design

Please include

"Quality Control & Assurance Coordinator "

in the subject line.

We review applications as they come in and may close the position early if the right candidate is found, so early applications are encouraged.

Job Type: Full-time

Pay: 28,000.00-32,000.00 per year

Benefits:

Casual dress Company pension Free parking On-site parking
Experience:

QC / QA : 2 years (required) Electronics industry: 1 year (preferred) ISO 9001: 2 years (required)
Work Location: In person