Job Description

Job Overview

We are seeking a dedicated and detail-oriented Quality Manager to oversee our quality assurance processes and ensure compliance with industry standards. They will champion quality improvement initiatives, manage risks, and collaborate with cross-functional teams and external suppliers to enhance product and service quality.

Responsibilities

Oversee all activities related to quality assurance across the business. Provide leadership, guidance, and support to ensure the success implementation of best practices and policies Champion quality improvement initiatives throughout the organisation. Lead quality improvement projects, especially those arising from customer concerns and feedback. Ensure root causes are identified, and corrective actions are implemented Establish and communicate clear quality compliance objectives. Collaborate with cross-functional teams to ensure these objectives are met, driving performance and process improvements Ensure adherence to all relevant national and international standards, regulations, and legal requirements, particularly ISO 9001:2015, ATEX Directive 2014/34/EU, and IECEx standards Lead compliance with ATEX and IECEx Directives, ensuring all relevant products, systems, and processes meet the required safety and quality standards for explosive atmospheres. Implement and maintain appropriate controls to manage risks associated with explosive environments Serve as the company's representative for all quality-related issues, ensuring full compliance with ISO 9001:2015, ATEX, and IECEx requirements. Be the main contact for external auditors during audits of ISO 9001:2015, ATEX, and IECEx compliance Work with external suppliers to ensure products meet the company's quality standards. Collaborate with clients to ensure that service delivery meets and exceeds expectations, particularly regarding safety and compliance in explosive environments Assess the results of quality assurance activities and make data-driven recommendations for significant changes in manufacturing processes, technology, raw materials, or suppliers to improve overall quality and efficiency Ensure all necessary documentation, records, and evidence are organised and readily available for external auditors. This includes maintaining up-to-date records of all quality assurance activities and compliance measures Regularly perform internal audits to identify potential areas of non-compliance and address them before external audits. This proactive approach helps ensure continuous improvement and readiness for external evaluations Create and manage a comprehensive audit schedule that includes both internal and external audits. Ensure that all audits are conducted on time and that any findings are promptly addressed Provide training and guidance to employees on quality standards, compliance requirements, and audit procedures. This helps ensure that all team members are knowledgeable and prepared for external audits.

Personal Attributes

Proven experience in a quality management role within the manufacturing industry. Excellent communication skills, with the ability to collaborate effectively across departments and present technical information to non-technical stakeholders Demonstrates a proactive and positive attitude toward identifying and solving problems, with a track record of implementing successful solutions Capable of working calmly and efficiently under pressure, while maintaining a strong attention to detail and to meeting deadlines Possesses strong prioritisation skills, balancing immediate tasks with long-term business objectives. Punctuality and reliable attendance is expected.

About Mitchells Group
Mitchells Group is a global leader in bulk handling systems, providing high-performance, bespoke equipment for the agriculture, food, and industrial sectors. With more than 70,000 conveyors installed worldwide, we have built our reputation on quality, reliability, and continuous innovation.

Our engineering and manufacturing hubs in the UK, China, and Australia are supported by a team of 350+ professionals across six countries and five continents. From farm-scale projects to complex industrial installations, Mitchells delivers complete end-to-end solutions -- from design through manufacturing, installation, and service. Our mission is simple: to keep industries moving efficiently and reliably, anywhere in the world.



Job Types: Full-time, Permanent

Work Location: In person