Job Description

Company Description

EX1 is a specialist digital forensic service provider which undertakes forensic examinations on behalf of the Criminal Justice System and corporations. As an organisation, we pride ourselves on delivering digital forensic services of exceptional quality on-time, every time. We are committed to the continual improvement of our quality management system and our service offerings.



As a Quality Support Assistant, your role would be to assist the Quality Manager by undertaking general administrative duties, dealing with customer enquiries, inputting accurate case information onto our systems, managing exhibits, undertaking quality assurance activities and contributing to the continual improvement of our quality management system. You will work with the Quality Manager to ensure that Audits are completed within agreed time frames.

Requirements

Applicants must be over the age of 18 to be considered for this role. Due to the highly sensitive nature of our work, security clearance is required. A mandatory requirement for which is 5-years continuous residency in the UK. Please do not apply if you do not meet this requirement. There is a GCSE requirement of Grade C minimum in English Language and Mathematics. Full training will be provided.

Required Skills and Experience

Excellent written and oral communication skills Excellent attention to detail IT literacy and proficiency in the use of Microsoft Office programs Excellent organisational skills Excellent interpersonal skills Efficient & effective time management skills Ability to prioritise tasks Ability to work independently or as part of a team
Desired Skills and Experience

Experience of working within an ISO accredited environment Experience of working with or within the Criminal Justice System Experience of working in accordance with Standard Operating Procedures Previous administrative or data entry experience
Closing Date

The closing date for applications is Friday, 31 October 2025.

Job Types: Full-time, Permanent

Pay: 24,000.00-28,000.00 per year

Benefits:

Company events Flexitime On-site parking
Ability to commute/relocate:

Llanelli SA15: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person