Job Description

Job Title:

Reception & Administrative Assistant

Location:

Many Tears Animal Rescue, Llanelli, Carmarthenshire

Hours:

8:00 AM - 4.00 PM on Thursday, Friday and Saturday with some flexibility to cover holidays on other days

Role Overview:

We are seeking a compassionate and organised individual to join our team as a Reception & Administrative Assistant. This role is ideal for someone who is confident on the phone, enjoys helping people, and can manage basic office tasks efficiently. Dog experience is essential.

Key Responsibilities:

Answering incoming phone calls in a friendly, efficient, professional manner,

Assisting the public with adoption enquiries and general enquiries.

Taking and passing on messages to relevant team members

Managing appointment scheduling and updating logs

Filing, photocopying, and handling basic admin duties as needed

Supporting the team with ad hoc office-related tasks

Requirements

Excellent communication and interpersonal skills

Confident telephone manner and ability to stay calm under pressure

Good organisational skills and attention to detail

Proficient computer skills (e.g. email, spreadsheets, data entry. Experience with sales force would be advantageous but not essential)

Desirable:

Previous experience in a reception or admin role

Knowledge of animal welfare or rescue work

To Apply:

Please send your CV and a brief cover letter outlining your interest in the role to info@manytearsrescue.org

Job Types: Full-time, Part-time

Pay: From 12.21 per hour

Benefits:

Company pension Free parking
Education:

GCSE or equivalent (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person