Job Description

Reception Assistant - Edinburgh Camping Park (Full Time)

The Offer

Flexible working hours 12.40 per hour Pension scheme Uniform provided where applicable Full job orientation and training

About Edinburgh Camping Park

Located within the leafy Mortonhall Estate, Edinburgh Camping Park is an award-winning caravan and camping destination, recognised with multiple TripAdvisor Certificates of Excellence. We operate year-round, offering touring and camping pitches, holiday homes, camping pods (Wigwams), and shepherd huts. Our park provides a high-quality escape for both short breaks and extended stays.

The Role

We are seeking confident, capable individuals to join our reception team. This is a customer-facing role requiring professionalism, clear communication, and a genuine commitment to service standards.

Shifts operate between

8.00 a.m. and 7.00 p.m.

, with occasional late finishes up to

9.00 p.m. during peak periods

, including the Edinburgh Festival Fringe. Peak season is busy, fast-paced, and demanding -- you must be comfortable working under pressure.

Key Responsibilities

Welcoming and assisting guests on arrival Providing local tourist information and guidance Handling telephone and email enquiries Using the park's booking and reservation system (full training provided) Maintaining a clean, organised, and professional reception area Carrying out arrival and departure checks across the park

About You

Confident communicator with a professional manner Reliable, organised, and comfortable dealing with the public A strong team player who takes pride in delivering high standards Willing to work flexible hours, including busy peak periods
This role suits individuals who enjoy working in a lively environment and take customer service seriously.

Meadowhead is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Job Type: Full-time

Pay: 12.40 per hour

Expected hours: 32 - 40 per week

Benefits:

Company pension On-site parking
Ability to commute/relocate:

Edinburgh EH16 6TJ: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Do you have any pending criminal charges or criminal convictions not spent under the rehabilitation of offender's act 1974?
Work authorisation:

United Kingdom (required)
Work Location: In person