Job Description

About Martin House Martin House provides free specialist palliative care to babies, children and young people with complex and life-shortening conditions. Families from across West, North and East Yorkshire have access to our care 24/7, 365 days a year, including specialist doctors. Every year we care for more than 550 families, at the hospice, in hospital and in families' own homes, as well as supporting around 200 bereaved family members.


Following completion of our Build project, we will be opening our new reception and are seeking a Reception Manager/s to join our team. The full time role is 37.5 hours per week but this could also be a job share for two, so both full and part-time hours will be considered.


The role will involve:


Being the first point of contact for visitors to Martin House. (Families go directly to a separate reception in the new Children's Wing). Providing a welcoming and professional reception and telephone service. Assisting colleagues with general administrative requirements of the organisation. Co-ordinating a small team of Reception volunteers.
Our ideal candidate will


Be committed to Martin House's values - Excellence, Respect, Integrity and Compassion. Be able to work collaboratively, have a flexible approach, a helpful and pleasant manner and good organisational and communication skills.
Martin House places families at the heart of all that we do and this is reflected in the amazing benefits we offer our valued team members.


Annual leave - eight weeks per year, including bank holidays Sick pay - six months full pay and six months half pay following successful completion of probationary period. Recognition of NHS pension scheme for candidates who are currently in the scheme and up to 10 per cent contributory AVIVA scheme. Enhanced maternity and partners leave to exceed the NHS entitlement Health and wellbeing programme including access to free of charge Employee Assistance Programme for employees and their families Accredited Menopause and Mindful employer Life insurance - two times annual salary Free parking at our children's hospice in Boston Spa
Please apply via our website www.martinhouse.org.uk/get-involved/join-our-team/ and complete an application form, referring to the and Person Specification which can be found here. For further information contact Rachel Sherbourne on rsherbourne@martinhouse.org.uk


Interviews will take place w/c the 18th or 25th August. If you have not heard from us by 18th August please assume your application has been unsuccessful on this occasion.


Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation. Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment.


Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake a DBS via the Disclosure and Barring Service.


Please note all applicants must already hold the legal right to work in the UK.



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Internal reference

RM July 25
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Closing date

13/08/2025
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Location

Boston Spa
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Hours per week

37.5
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Salary

23,874.97- 28,019.15 per annum (pro rata for part time). Please note, starting salaries are usually set at the bottom of a scale.