Reception Supervisor
Cardiff, WLS, GB, United Kingdom
Job Description
Sunday is a 4 Star luxury hotel brand from OYO Hotels and Homes, the fastest growing hospitality chain across the globe, present in 41 countries with over 22,700 hotels and 150,000 Homes. Our investors includes Softbank, Airbnb, Microsoft where we truly believe in changing the hospitality as we see today.
Sunday Hotels offers luxury, comfort, convenience, and great locations serving business travelers, leisure guests, corporate & leisure events, and weddings with gym and spa facilities.
- Reception Supervisor (Hotel)
Position:
Reception SupervisorDepartment:
Front OfficeReports to:
Front Office Manager / Hotel ManagerRole Summary:
The Reception Supervisor supports the front office team by overseeing daily reception activities and ensuring smooth check-in, check-out, and excellent guest service.
Key Responsibilities:
Supervise reception staff during shifts. Assist with guest check-in and check-out. Handle guest queries and complaints professionally. Ensure front desk procedures and hotel policies are followed. Coordinate with housekeeping and other departments. Maintain cleanliness and organisation of the reception area.
Requirements:
Previous experience in hotel reception or front office. Good communication and customer service skills. Ability to supervise a team and work under pressure. Flexibility to work shifts, weekends, and holidays.
Job Type: Full-time
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Job Detail
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Job IdJD4391512
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationCardiff, WLS, GB, United Kingdom
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EducationNot mentioned