Job Description

Overview

We are seeking a proactive and organised Reception Supervisor to oversee daily operations within our Front Office. The ideal candidate will possess strong administrative skills, excellent communication abilities, and the capacity to manage multiple tasks efficiently. This role offers an opportunity to contribute to a professional environment where attention to detail and leadership are highly valued. The Reception Supervisor will be responsible for all Front Office operations, ensuring smooth operational flow, supporting staff, and maintaining high standards of service.

Duties

Supervise daily administrative functions, including data entry and record keeping Coordinate schedules and manage staff rotas to ensure adequate coverage Handle customer enquiries via phone and email with professionalism and courtesy Utilise Microsoft Office and Google Workspace tools for reporting, correspondence, and documentation Maintain organisation of office supplies and equipment, ensuring operational efficiency Assist with financial tasks such as invoicing Support the management team in implementing policies and procedures Provide training or guidance to new staff members as required Ensure compliance with organisational standards and health & safety regulations

Skills

Proven office experience with strong organisational skills Proficiency in computer skills including Microsoft Office (Word, Excel, Outlook) and Google Workspace applications Experience with Hotsoft is desirable. Strong administrative experience with a focus on clerical duties Exceptional phone etiquette and communication skills Ability to multitask effectively in a fast-paced environment Organised approach to workload management with keen attention to detail
This position is ideal for candidates who thrive in a structured environment, possess excellent organisational abilities, and are eager to support organisational success through efficient administrative management.

Job Types: Full-time, Permanent

Work Location: In person