Job Description

Company Overview

London Dental Arts

is a fully private, high-end dental practice in South East London, providing both

specialist

and

general dentistry

to our patients. We pride ourselves on delivering exceptional care, combining advanced clinical expertise with a welcoming and professional environment.

Our

modern, fully computerised practice

uses Dentally software and follows the highest standards of safety and infection control. We offer a comprehensive range of services, from routine examinations to complex specialist treatments, ensuring our patients receive outstanding care at every stage.

Summary

We are seeking a

professional, friendly, highly organised, and flexible Receptionist/Administrative Assistant

to join our team at

London Dental Arts

, a respected private specialist and general dentistry clinic in South East London. This important front-of-house role involves welcoming patients, managing the reception area, and carrying out a range of administrative tasks. To maintain our

'Gold Standard' and '5 Star'

patient experience, we work closely as a team and depend on last-minute flexibility to meet the changing demands of front-of-house. This adaptability is essential to ensuring the smooth day-to-day running of the clinic and delivering the high standards of service and care our patients expect.

Key Responsibilities

Manage patient appointments and schedules with accuracy and attention to detail Deliver excellent customer service, responding promptly and professionally to patient enquiries Carry out administrative duties efficiently, ensuring smooth day-to-day operations Work closely with the dental team to maintain seamless clinic workflows and patient experiences

Requirements

Excellent command of written and spoken English Professional, approachable, and proactive front-of-house manner Flexibility with working days, including availability every other Saturday Ability to manage changing rotas and schedules Strong background in delivering high-quality customer service, ideally in a private healthcare or similar setting

What We Offer

A competitive salary The chance to work in a modern, well-equipped private dental clinic alongside a skilled and supportive team Ongoing training, mentorship, and professional development opportunities to help you excel in your role.

Salary

Hourly Rate:

16 per hour (negotiable based on experience)

A pay review will take place after a successful 3-month probation period, with an increase to be agreed. A further review and potential increase will follow at 6 months.

Call-To-Action

If you take pride in delivering outstanding customer service and want to contribute to a friendly, professional, and patient-focused team, we'd love to hear from you. Apply today and play a key role in creating exceptional experiences for our patients.
Job Type: Full-time

Pay: 16.00 per hour

Expected hours: No less than 35 per week

Benefits:

Employee discount Referral programme
Ability to commute/relocate:

London SE23 3TW: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person