Job Description

JOB PURPOSE

This role supports the smooth running of day-to-day office operations by providing general administrative assistance. Acting as the first point of contact for visitors, customers and suppliers (in person, online and by phone), you will help maintain a professional and welcoming impression of the business.

This is a full-time, office-based position in East Kilbride, working Monday to Friday.

MAIN RESPONSIBILITIES

The role involves building and maintaining strong working relationships with both internally and externally.

As Receptionist / Administrator, your duties will include:

Handling incoming and outgoing mail. Answering telephone calls, taking messages and directing enquiries appropriately Managing meeting room bookings and arranging refreshments when required Welcoming and assisting visitors on arrival Typing, filing and general administrative support Supporting departments with additional tasks as needed

PERSON SPECIFICATION

High level of attention to detail Able to work independently with minimal supervision Able to support colleagues across all departments and levels Strong time-management and organisational skills Confident communicator with a focus on customer service Competent using Microsoft Office (Word, Outlook, Excel) Able to manage multiple tasks at once and prioritise effectively Positive, polite and helpful manner with clients and colleagues Self-motivated and able to use initiative Methodical approach to tasks and processes Able to work under pressure and meet tight deadlines Willing to develop skills and participate in training as required
Job Types: Full-time, Permanent

Ability to commute/relocate:

East Kilbride: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person