Job Description

Part-Time Receptionist Administrator

Location:

Hightown House, Hemel Hempstead

Hours:

17.5 hours per week

Salary:

13,833 per annum (15.20 per hour)


Are you a friendly, organised, and customer-focused individual looking to make a difference in your local community? Join

Hightown Housing Association

, where we believe everyone should have a home and the support they need.


We are looking for a

Receptionist Administrator

to be the first point of contact at our head office, welcoming visitors, handling enquiries, and ensuring the smooth running of our reception area. You will also play a key role in supporting our housing team with a variety of administrative tasks that help us deliver vital services to the community.

What You Will Be Doing

In this varied and rewarding role, you will:

Be the first point of contact for visitors, tenants, contractors, and colleagues Handle telephone and reception enquiries with professionalism and care Support Housing Officers with admin tasks like car parking permits, newsletters, and housing applications Maintain accurate records and assist with reports and statistics Process incoming/outgoing post, scan documents, and manage key sign-ins Help ensure our services are accessible, inclusive, and aligned with our values

What We Are Looking For:

Confident using Microsoft Office (especially Word and Excel) Organised, accurate with figures, and able to prioritise tasks A great communicator, both in writing and face-to-face Experienced in administration (housing experience is a bonus!) Passionate about equality, inclusion, and making a positive impact

Why Join Hightown?

At Hightown, you will be part of a values-driven organisation with a strong social purpose. We offer:

A supportive and inclusive working environment Opportunities for training and development A chance to contribute to meaningful work that helps people thrive 33 days of annual leave pro-rata including Bank Holidays Competitive salary of 27,663 per annum Monthly attendance bonus Life assurance cover (three times your annual salary) Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas Employee support and health & wellbeing services Free access to on-site gym

Ready to Apply?

If you're ready to bring your skills and enthusiasm to a role where you will truly make a difference, we would love to hear from you. Click

Apply

now to join our team!

We will be reviewing and interviewing candidates on an ongoing basis, so we encourage you to apply early to avoid missing out.

Hightown is an Equal Opportunities & Disability Confident Employer