Job Description

At Noubalm we are expanding our team and are looking to hire a Salon Receptionist/Administrator. This is a client facing role within the salon's tranquil settings in Oxton. This role will initially be based across 2 days, with the possibility of increasing in the future, following the shift hours of 10am-4pm, including Saturdays. This position is on a self employed basis.

Please see below list of duties included but not limited to -

Responsibilities:

- Managing client bookings via phone, email, in person. Offering advice and guidance on treatments & products

-Welcoming and hosting clients in a friendly and professional manner

- Handling client enquiries & complaints

- Processing online orders through website & third party retailers

- Salon maintenance - cleaning, upkeep & maintenance of all areas, laundry

- Ensure correct booking procedures are followed - patch tests carried out, timings, client details

- Assisting in the set up and turn down of rooms between clients

- Monitoring room supplies, filling up or ordering when necessary

- Making teas for salon and retail use

- Salon opening & closing procedures

Administrative/ Finance/Stock -

- Invoice processing, raising and settling

- Processing third party orders and delivering

- Finances - cashing up procedures

- Stock ordering - supplies, tools, product equipment

- Monitoring stock levels and requesting replenishment

- Product manufacturing - labeling, making & batch coding

- Sales focus - implementing sales ideas and applying promotional codes

- Supporting Noubalm Beauty & Holistic Training School with admin

- Utilities & bills monitoring, providing reads and settling

- Adhoc duties as requested as necessary

- Answer phone calls, schedule appointments, and manage the salon's calendar
- Provide information to clients about salon services, pricing, and availability
- Handle cash transactions and process payments using salon systems Fresha
- Maintain client records and update customer information in the salon's database
- Assist with inventory management and ordering of salon supplies
- Perform general clerical duties such as filing, and data entry
- Ensure the reception area is clean and organised at all times

Experience:

- Previous experience as a receptionist or in a customer service role is preferred
- Proficient in using office software such as Google Suite, Fresha, WordPress
- Strong communication skills, both verbal and written
- Excellent organisational and multitasking abilities
- Attention to detail and accuracy in handling financial transactions

If you are a friendly and organised individual, that has flexibility and a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Salon Receptionist and be part of creating a welcoming atmosphere for our valued clients.

Please note that this position requires availability during salon operating hours, including weekends.

To apply, please submit your resume highlighting your relevant experience

Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 12 per week

Benefits:

Employee discount
Ability to commute/relocate:

Prenton CH43 5SF: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you able to work on a self employed basis?
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (required) Administrative: 1 year (required)
Language:

English (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person

Application deadline: 21/11/2025