Job Description

About the Role:

Are you the kind of person who lights up a room the moment you walk in? We're looking for a vibrant, organised, and upbeat Receptionist & Personal Assistant to be the welcoming smile and the ultimate right hand at Studio 89! You'll be the heart of the salon, keeping everything running smoothly while making every client feel like a VIP. From managing bookings to serving up drinks and creating some scroll-stopping social media content -- this is your chance to shine!

What You'll Be Doing:

Front Desk & Client Happiness Hero

Greet every client with genuine warmth and make them feel instantly at home. Handle check-ins, check-outs, and payments with flair and accuracy. Keep the appointment book bursting with happy clients while juggling reschedules like a pro. Answer calls and messages with friendly, professional charm -- you're the first impression! Whip up drinks and refreshments that make every visit a little extra special.

Salon Support Superstar

Be the go-to for the salon director and manager -- managing calendars, coordinating schedules, and keeping the day on track. Keep the front desk stocked and organized so everything runs like clockwork. Help with bookkeeping basics and keep important records in tip-top shape. Not afraid to think outside the box and perform a little bit of DIY here and there Handling household or personal errands

Clean & Chic Champion

Keep the reception area and waiting lounge spotless and stylish -- it's the first thing clients see! Make sure retail displays sparkle and promotional materials are always fresh and eye-catching. Jump in with the team to maintain the salon's clean, welcoming vibe throughout the day.

Social Media Maven

Capture and create stunning photos and videos that showcase our salon's magic. Post eye-catching content on Instagram, TikTok, Facebook -- helping us grow our online family. Engage with followers and clients online, keeping our community buzzing and connected. Attending promotional fair's

Who You Are:

A naturally friendly, upbeat people person who loves to connect. Organized and detail-focused -- you thrive on keeping things running smoothly. Tech-savvy enough to master booking systems and social media tools. Confident and professional with a can-do attitude and a killer smile. Previous experience in salons or customer service? Amazing! But if not, your energy and willingness to learn matter most. Ready to work flexible hours, including some weekends.

Perks & Benefits:

Competitive pay that recognizes your skill set. Discounts on all our fabulous salon services and products. A fun, creative team that supports your growth and celebrates your wins. A chance to be part of a salon that's all about style, smiles, and stellar service.

Your Day-to-Day Duties:

Reception & Client Interaction

Welcome clients with a warm smile and genuine enthusiasm. Manage bookings, confirmations, cancellations, and walk-ins smoothly. Take payments with accuracy and make sure everyone leaves happy. Prepare and serve drinks, making clients feel pampered from start to finish.

Appointment & Schedule Management

Keep all stylist calendars perfectly organised and up-to-date. Handle new bookings and make sure no client gets left behind. Coordinate schedules, balancing artists' availability and client needs.

Administrative & PA Support

Manage salon owner/manager's calendar and appointments like a pro. Maintain neat and accessible client records and filing systems. Order supplies and keep the front desk looking sharp and stocked. Assist with basic accounting and administrative tasks. Maintaining confidentiality at all times Anticipating needs and issues before they arise Being adaptable and responsive to changing priorities

Salon Presentation & Cleanliness

Keep the reception and retail areas clean, neat, and inviting all day long. Ensure all marketing materials and displays are current and eye-catching. Help maintain salon-wide hygiene and tidiness.

Social Media & Content Creation

Capture the best salon moments, from stunning transformations to behind-the-scenes fun. Post engaging, on-brand content regularly to grow our social media presence. Respond to comments and messages with warmth and professionalism.
Please note this is not an extensive list of duties.

If you're ready to join a team where your energy, organization, and charm will make a real impact -- let's chat! Send your CV and a quick intro to abbiestudio89@gmail.com and let's get this party started!

Job Types: Full-time, Permanent

Pay: 13.00 per hour

Expected hours: No less than 30 per week

Benefits:

Employee discount Free parking On-site parking Referral programme
Schedule:

Day shift Overtime Weekend availability
Application question(s):

Are you confident with Microsoft Teams? You may be invited to interview over Microsoft Teams, so an understanding of how to use this is a requirement. Please tell us why you'd be a great fit for Studio 89 & why you would like to work with us Do you have any salon experience or treatment knowledge? An interest in the hair and beauty industry?
Work Location: In person

Reference ID: Receptionist and Personal Assistant