Job Description

Receptionist
Location: Barnsley
Client: Barnsley metropolitan borough council
Sector: Children and Family Services
Salary: 15.66 per hour (Umbrella)
Contract Type: Temporary (3 months)
Hours: Monday-Thursday (8:30 AM - 4:30 PM), Friday (8:30 AM - 4:00 PM)
Role Overview
Join our Family Hub team as a Receptionist, providing a warm, welcoming front-of-house experience for families and children, while delivering vital clerical and administrative support to the wider service. This is an office-based role ideal for an organised, personable, and efficient professional.
Key Duties May Include

• Greeting all visitors, including families and professionals, in a respectful and responsive manner
• Handling incoming telephone calls and directing enquiries appropriately
• Booking and preparing meeting rooms, ensuring availability and readiness
• Performing general and complex administrative support across the team
• Sorting and distributing post, maintaining filing systems (manual and electronic)
• Monitoring and ordering office stock and supplies
• Managing petty cash and supporting basic financial routines
• Inputting and maintaining accurate records on electronic systems
• Preparing agendas, taking minutes, and servicing meetings as required

Key Responsibilities

• Deliver excellent customer service, in person and over the phone
• Provide reception and clerical support within a multi-agency team
• Ensure compliance with health & safety, data protection, and equality standards
• Maintain accurate data entry and documentation for internal systems
• Support with staff records, including absence returns and flexi-time

What They're Looking For

• 4 GCSEs (Grades A-C) or equivalent, or substantial relevant experience
• Previous receptionist or front-of-house experience
• Comfortable working in a fast-paced, people-focused environment
• Knowledge of Microsoft Office (Word, Excel, Outlook, Publisher)
• Experience using both manual and IT systems

Skills & Competencies

• Friendly, professional communication - face-to-face, phone, and written
• Ability to multitask and stay calm under pressure
• Strong time management and organisational skills
• Able to use own initiative and work independently
• Skilled in dealing with sensitive or diverse public needs with tact and diplomacy
• Proficient in meeting deadlines and handling varied administrative tasks

Other Requirements

• Enhanced DBS required
• In-person interview process
• Flexibility to meet operational requirements
• Willingness to undertake training and development

If you are interested in the role and would like to contact me for further information on the role you can contact myself on the details below.
At Service Care Solutions we also offer a 250 bonus for referrals! If you think you know someone who would be ideal for this role and they are placed in the job you will then receive 250 at the end of their probationary period.
To apply for this role, or to refer someone else, then please do not hesitate to contact Jack at Service Care Solutions on 01772208964 or email on Jack.Lonsdale@Servicecare.org.uk

Service Care Solutions