Job Description

:
Receptionist
(Ref: E/R/B/625)
Job details:
Location: Belfast
Hours: 35 hours per week
Salary: Competitive
Contract: Permanent
Job Background:
Bryson Pathways through its Training & Employability work delivers Employment and Vocational Training programmes to young people and the unemployed. For over 30 years it has successfully managed and delivered a wide range of qualifications, training and employment programmes.
Job Purpose
The Receptionist will be the first point of contact for all visitors, clients and staff handling both internal and external calls for the company, ensuring first class customer service.
Duties
To develop and demonstrate a thorough knowledge of the requirements of Bryson programmes
To meet and greet visitors to the reception area
Ensure the reception area is welcoming and kept in order
To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high level of customer service
Answer, screen and redirect telephone enquiries
Provision of administrative support
To sort incoming and outgoing post and deliveries
Essential Criteria:
Educated to GCSE level and hold Grade C or above (or equivalent) English and Maths
A minimum of one-year previous experience in a similar role.
IT Proficient with use of Microsoft Office (Word, Excel, and Outlook) or similar applications
Desirable Criteria:
Hold a Level 2 ICT or Business Admin qualification
For more information, or a full job description/person specification, please contact the Human Resources Department Tel: (028) 9084 8494 or email: recruit@brysongroup.org
Closing date for receipt of completed applications is:
Monday 7th July at 6pm