We are seeking a professional and personable Corporate Receptionist to join our team in a vibrant area in Birmingham. The ideal candidate will be the first point of contact for our clients and visitors, representing our brand with professionalism and warmth. This role is essential in ensuring smooth administrative operations and providing excellent customer service.
Hours and Salary
Salary: 16,380 Part-Time pa.
Hours: Week 1 - Monday to Wednesday 8am - 6pm
Week 2 - Monday and Tuesday 8am - 6pm
Key Responsibilities
Reception responsibilities
Greet and welcome all visitors to the building, in a friendly and professional manner
Manage incoming calls and direct them to the appropriate departments
Prepare and write reports as needed, ensuring accuracy and attention to detail
Efficiently manage deliveries, including couriers and post
Provide excellent customer service to everyone visiting or working in the building
Manage appointments and schedules for meetings and events
Building Management
Establish yourself as 'the face of the building' and the go to person for questions / queries
Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution
Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
Weekly report to key stake holders
Skills, Knowledge and Expertise
Experienced front of house receptionist and able to deliver impeccable customer service
Proactive, self-motivated and enjoy working independently
Excellent written and oral communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willing to learn in house systems
Professional appearance and demeanour
Benefits
Contributory Pension Scheme/Life assurance
LAH Training Academy
Company Events
Wellness scheme, including a 24-hour confidential helpline, virtual / telephone GP
About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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