Job Description

Receptionist

WELCOME TO A WORLD OF OPPORTUNITIES

AT THE UK'S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

The Hilton Birmingham Metropole is now recruiting a full time Receptionist to join the busy and vibrant Front Office Team. The hotel is in Birmingham's NEC area, close to Birmingham International train station. With 790 bedrooms, 3 Food and Beverage outlets and over 30 meeting spaces, this hotel is a hive of activity. If you are Customer Service Focused with experience working on a busy reception desk, we want to hear from you! Please note you must be flexible with shift patterns including evening and weekend shifts.

Hourly Rate

of 12.27 per hour

A WORLD OF REWARDS

Smart uniform provided

andlaundered

Free,

healthy

and high quality

meals

when on duty

Grow your Career !

your next position could be as a Reception Team Leader or Supervisor

Personal Development

programmes designed to support you at every step of your career

A chance to make a difference

through our Corporate Responsibility programmes - Find out what and how we are doing ()

Team Member Travel Program:

discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

Discounted dental and health cover

High street discounts:

with Perks at Work

Free car park

Subsidised Taxi

between 12am and 7am

Holiday:

28 daysincluding bank holidays (increasing yearly to up to 33 days)

Guest Experience Day:

1 night stay with breakfast and dinner

Modern and inclusive

Team Member's areas

You will join

the Front Office team, working in the Reception area of the hotel.

You enjoy

creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.

Are you

friendly, positive, passionate and eager to be part of a team of like-minded professionals? Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

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