Job Description

Job Title:

Receptionist

Location:

Birmingham, B3 2PB

Salary:

23,000 - 26,000 per annum

Job Type:

Full-Time - Permanent

Hours of Work:

40 hours per week

Start Date:

Immediate Start

CODE YOUR PATH - BE THE WELCOMING FACE OF SCHOOL OF CODING & AI

Imagine this: You're the first point of contact at the UK's largest Coding and Computer Science institute. As a

Receptionist

, you're not just answering phones or greeting visitors -- you're shaping first impressions, supporting staff, and making sure every student, parent, and partner feels welcomed and valued.

We're looking for someone who is friendly, professional, and highly organised. If you love helping others, enjoy a fast-paced environment, and are passionate about creating a positive experience for all, this is your opportunity to become a key part of our growing team.

WHO WE ARE

Established in 2017,

School of Coding & AI

has rapidly grown into the UK's largest and most decorated Coding and Computer Science institution. Each month, we empower thousands of children and adults, collaborating with over 150 schools, colleges, and businesses nationwide to deliver comprehensive courses in STEM, Coding, Computer Science, Artificial Intelligence, and Business Studies.

This year, we've partnered with

University of Wolverhampton

to open our very first Higher Education Institute. We are committed to providing high-quality education that enables students to excel in their chosen fields.

At School of Coding & AI, we're not just educators - we're innovators. And we need passionate, empathetic, and student-centred individuals like YOU to join our growing team.

WHAT WILL YOUR DAY LOOK LIKE?

First Impressions:

Assist students, staff, faculty, and visitors with a warm, professional, and friendly approach.

Clear Communication:

Answer and direct phone calls, emails, and in-person enquiries, providing clear information on university services, events, and programmes.

Reception Management:

Manage the reception desk efficiently, including signing in visitors, issuing passes, and ensuring adherence to university security protocols.

Information Point:

Provide accurate guidance regarding campus facilities, academic programmes, and internal services.

Admin Support:

Handle general office tasks such as maintaining supplies, filing, data entry, and document preparation.

Meetings & Scheduling:

Coordinate appointments and meetings for students, staff, and faculty.

Mail & Packages:

Receive and distribute incoming and outgoing mail and packages promptly.

Facility Presentation:

Maintain the cleanliness and professional appearance of the reception area.

Team Support:

Assist other departments with administrative support as required.

Safeguarding Awareness:

Ensure all visitor and reception procedures comply with safeguarding and data protection standards.

WHAT BACKGROUND DO I NEED TO HAVE?

High school diploma or equivalent (A-Levels or similar). Additional qualifications in administration, customer service, or languages are a plus. Minimum of 2 years' experience in a receptionist, customer service, or administrative role -- ideally within an academic or professional environment. Strong verbal and written communication skills with the ability to engage with individuals from diverse backgrounds. Proficiency in Microsoft Office (Word, Excel, Outlook) and general office equipment. Highly organised with excellent multitasking and time management abilities. Confident, approachable, and professional in all forms of communication. Ability to work effectively both independently and within a team. Familiarity with safeguarding and confidentiality practices is desirable.

Ability to speak Romanian is highly desirable

, due to the diversity of our learner community.

WHAT MAKES YOU A PERFECT FIT?

To shine in this role, this is the type of person we are looking for. The key requirements are:

Friendly & Professional

- You make others feel welcome while maintaining professionalism.

Reliable & Punctual

- You can be counted on to keep the front office running smoothly.

Organised & Efficient

- You stay on top of tasks and manage multiple priorities with ease.

Clear Communicator

- You can engage with a wide range of people effectively.

Culturally Aware

- You're respectful and inclusive of our diverse community.

WHAT WE OFFER

A dynamic and vibrant campus located within Birmingham City Centre, which has excellent transport links via bus or train. Pension Scheme. Eyesight testing contribution of 25.00 available every two years. EAP - Employee Assistance Programme. Excellent training and development opportunities. Company & Social Funded Events. Bright Exchange - thousands of retailer discounts. Free Onsite Parking (Limited Spaces)
For further information or an informal discussion with regards to the post please contact our recruitment team at

recruitment@schoolofcoding.co.uk

or call

01902 509209

.

Apply today and let's change the world together! Candidates should submit a

CV and Cover Letter

explaining how they meet the criteria outlined above.

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

Please Note:

Candidates must have the right to work in the UK. Only applicants shortlisted for interview will be contacted.

Job Type: Full-time

Pay: 23,000.00-26,000.00 per year

Work Location: In person