We are seeking a highly organised and professional Receptionist or Lead Receptionist to join our team in Bishop's Stortford, United Kingdom. As the first point of contact for our organisation, you will play a crucial role in managing front desk operations, supervising reception staff, and ensuring a welcoming environment for visitors and clients.
This is a full time, permanent role working 40+ hours Monday - Friday.
Oversee daily reception activities
Greet and direct visitors, clients, and guests in a professional and courteous manner
Handle incoming calls, messages, and correspondence efficiently
Manage appointment scheduling and maintain an up-to-date calendar for meeting rooms
Coordinate with various departments to ensure smooth communication and operations
Implement and maintain office procedures and systems to enhance efficiency
Manage visitor logs and issue security passes as required
Assist with administrative tasks such as data entry, filing, and document preparation
Ensure the reception area is tidy and presentable at all times
Train and mentor new reception staff members
Company Description
Hockerill Dental is a long established Private surgery in Bishops Stortford. A few minutes walk from the train station or just a few minutes drive off junction 8 off the M11. We pride ourselves on patient care and delivering exceptional dentistry to all our patients.
Qualifications
Experience of 3-5 years in a receptionist or front desk role preferable
Excellent verbal and written communication skills
Strong organisational abilities and attention to detail
Proficiency in Microsoft Office Suite
Demonstrated ability to multi-task and prioritise in a fast-paced environment
Exceptional problem-solving skills and a proactive approach to challenges
Outstanding customer service orientation with a friendly and professional demeanour
Qualified dental nurse preferred but not essential
Additional Information
What do you get in return?
As a PortmanDentex colleague, you'll be part of a collaborative team that celebrates individuality. By growing together, we'll reimagine group dentistry and wellness, enabling happier and healthier futures for all our clinicians, colleagues and patients. Ready to aim higher and join our journey? Click to apply now and discover more.
In addition to a competitive salary, our benefits package also includes:
Indemnity cover and GDC paid (if eligible)
Contributory pension scheme
Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service
Access to Techscheme - enabling you to buy the best tech in a convenient way
Wellness hub - discounts on everything from gym membership, to online GP appointments and lifestyle coaching.
To apply for our Dental Receptionist vacancy, you can submit your latest CV. Alternatively, please feel free to share this opportunity with your friends or colleagues who may be interested.
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?We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
Job post: Receptionist
PortmanDentex
25 Hockerill Street, Bishop's Stortford,CM23 2DH
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