We are looking to appoint a Receptionist to provide an efficient service and greet customers at BMW Bristol. You will assist a variety of customers who will be enquiring in reference to Sales, Service and Parts. This role will work across the BMW and MINI dealerships, so it is a great opportunity to develop your hosting skills with two premium brands.
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Job Opportunity
To answer the telephone politely and efficiently.
To deal with enquiries, taking messages or redirecting calls as appropriate.
To provide a friendly and helpful reception experience at all times.
Greet customers, notify the Sales, Service or Parts departments of their arrival, and maintain a high standard of professionalism at all times.
To assist in any other administrative or stocking duties as required.
To ensure displays and refreshment areas are kept clean, fully stocked and orderly.
To assist with company events, lunches and boardroom bookings if needed.
Provide support and cover to the BMW, MINI and other Dick Lovett dealerships as required.
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Company Benefits
Private Medical Insurance
Health cash plan - Claim back medical costs
Rewards platform - Gym & high street discounts
25 Days Holiday (plus Bank Holidays)
Contributory Pension Scheme
Regular Pay Reviews
Life Assurance
Servicing, Parts and Accessories Discounts
Employee Assistance Programme
Staff Referral Scheme
Learning and Development
Enhanced Family Leave
Volunteering Opportunities
Onsite Parking
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Essential Skills
Experience of working in a customer facing role for at least one year.
Confident, professional, smart in appearance.
Experience of operating a switchboard would be an advantage.
A full UK Driving Licence is required for this role, as some cover between sites may be required.
This is a fantastic opportunity to join our team and provide an exceptional experience to our customers both in person and over the phone. If you can give customers a great experience, please send us your CV and Cover Letter today.
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