Job Description

Job Summary

Receptionist / Office Administrator

DW C Trade Windows Ltd

Full-Time | Monday-Friday | 9:00am-5:00pm

DWC Trade Windows Ltd is a growing window and door supplier, working with both trade and domestic customers across the UK. We are looking for a professional, organised, and confident Receptionist to be the first point of contact for our business.

This is a full-time, office-based role offering minimum wage with the opportunity to earn commission, ideal for someone who enjoys a fast-paced environment and delivering excellent customer service.

Key Responsibilities

Managing a high volume of incoming telephone calls Handling customer enquiries professionally and efficiently Accurately logging enquiries and passing them to the appropriate sales representatives Providing basic product information where required Managing emails and general office correspondence Maintaining organised records and customer information Supporting the wider office and sales team with administrative tasks Ensuring customers receive a positive first impression of the company at all times
The Ideal Candidate Will Have

Excellent telephone manner and communication skills Strong organisational skills with the ability to prioritise workload Confidence handling multiple tasks in a busy office environment Good IT skills, including email, Microsoft Office, and CRM systems (training provided) A professional, friendly, and reliable attitude Strong attention to detail A willingness to learn and develop within the role
Desirable (But Not Essential)

Ability to speak Polish Previous experience in a receptionist, office, or customer service role Experience working in a construction, trade, or manufacturing environment
What We Offer

Minimum wage, with the opportunity to earn commission Full-time, stable employment (Monday-Friday, 9am-5pm) On-the-job training and support Opportunity to grow within a developing company Friendly and supportive working environment
How to Apply

Please apply via Indeed with your CV. Shortlisted candidates will be contacted for an interview.

Job Types: Full-time, Part-time

Pay: 24,420.00-35,420.17 per year

Benefits:

Flexitime
Work Location: In person