Job Description

Benefits with the role

Private Medical Insurance Health cash plan - Claim back medical costs Rewards platform - Gym & high street discounts 25 Days Holiday (plus Bank Holidays) Contributory Pension Scheme Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering Opportunities Onsite Parking

January 2026 represents an exciting chapter in the history of Porsche Centre Bristol. We will open the doors to our brand new "Destination Porsche" dealership, an immersive, state-of-the-art facility, with a two-story showroom that will set new standards in automotive retail with exceptional customer hospitality. This is where innovation meets luxury and with it comes a fantastic opportunity to join our established customer hosting team.


We are looking to appoint a confident, well-presented Showroom Host/Receptionist. You will be the face of our dealership responsible for creating a welcoming and memorable experience for every customer. Your primary focus will be on delivering outstanding customer service, adhering to Porsche standards, and ensuring every visitor enjoys a seamless and delightful customer journey.


First impressions count, so a warm cheerful demeanour with a flexible can-do attitude is essential. You will be able to proactively manage our customers' expectations as well as meeting their needs throughout their visit and over the phone swiftly building genuine rapport along the way.


Working as a Showroom Host in the car industry is an exciting fast-paced job where no two days are the same. You will engage with a diverse range of customers, each with unique expectations and requirements, ensuring a welcoming and exceptional experience for all.


Please note, this is a full-time position (40 hours per week).

Key Responsibilities

Act as the first point of contact for all visitors and callers, delivering a warm, professional welcome in line with the Porsche brand. Direct customers appropriately and support both sales and aftersales teams to ensure a smooth and efficient customer journey. Handle enquiries confidently, providing accurate information and clear communication at all times. Maintain a pristine showroom environment, ensuring displays and communal areas reflect Porsche standards. Provide exceptional hospitality, including refreshments and a comfortable waiting area, to enhance the customer experience. Support customer events as needed, assisting with planning and coordination. Carry out administrative tasks, such as managing correspondence. Uphold a polished appearance, strong communication skills, and a proactive approach to customer service.

Essential Skills and Qualifications

Experience of working in a retail or hospitality environment in a customer facing role for at least one year Confident, professional, smart in appearance Basic IT and computer systems experience would be beneficial to this role.

If you have the experience we are looking for, and are a friendly and positive person, this is a fantastic opportunity to join our team. If you are excited by this role and the prospect of joining the welcoming and successful team at Porsche Centre Bristol, please send us your CV and Cover Letter today.

Working at Porsche Centre Bristol

Our Porsche Centre in Bristol opened in 2003 and has seen new models emerge to the market, including the all-electric Porsche Taycan. Porsche celebrated their 75th anniversary in 2023, and Dick Lovett has been representing the brand for over 50 years. Our staff are as passionate about the brand as our customers are, and strive to deliver excellent customer service.


Porsche Centre Bristol is located a short distance from the M5 motorway at Junction 17 and is commutable from Bristol City Centre and surrounding areas in the South West of England.

Working in the Customer Reception Team team

Being a part of the Customer Reception Team offers an exciting opportunity for those who are dedicated to delivering a personalised service to our valued customers.


As a member of our Team, your passion for delivering a personalised experience will shine through. Whether it's welcoming our customers, addressing their enquiries, or assisting them with their needs, you will play an important role in creating memorable and positive experiences.

Receptionist

Department Customer Reception Team
Closing Date 14th November 2025
Contract Permanent
Job type Full time
Salary Competitive
Location Porsche Centre Bristol