We are looking to recruit a corporate reception team to work 2 / 3 days each in a fabulous office building situated near Bristol harbour side. This is a varied role combining reception duties with facilities management and event support.
As the first point of contact for our visitors and clients, you will play a crucial role in creating a positive and welcoming experience. You will bring energy, warmth, and personality to the reception area, be well presented and confident to take ownership of this busy and varied role.
Hours and salary:
Role one - 8.00am - 6.00pm Monday / Tuesday / Wednesday: 20,982 pa
Role two - 8.00am - 6.00pm Thursday / Friday: 13,988 pa
Lunch to be taken in the building so you are ready to step back in when required.
###
Key Responsibilities
Reception
Delivering a warm, friendly welcome to tenants and visitors
Meeting, greeting and registering all visitors to the building, following appropriate protocols
Manage deliveries, including couriers and post
Develop a good understanding of the local area, using this information to create a local amenities information file
General administration as required
Building management
You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution
Build a rapport and communicate with all service partners (contractors, cleaners, security) to ensure consistency of standards
Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
Produce a weekly update report for key stakeholders
Tenant experience and community engagement
Work as a team to develop seasonal events for the office workers, to create a sense of community and aid enjoyment in the workplace - this could include freebies, discounts, pop ups, events to support charity initiatives (when required)
Create and circulate an engaging monthly tenant e-newsletter
Managing the social media accounts for the building, producing content that is engaging and relevant (when required)
###
Skills, Knowledge and Expertise
Proven experience in a front of house reception role and are ready for a new challenge
Personable and proactive with a confident manner and able to deliver impeccable customer service
Proactive, self-motivated and thrive in an environment where you are required to multitask
Excellent written and verbal communication skills and able to confidently communicate with key stakeholders
Competent Microsoft Office / PC with experience of using social media apps and Canva
###
Benefits
Contributory pension scheme / life assurance
24 / 7 access to a virtual GP for you and your family
Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
Financial and legal information support
Discounts and deals across multiple businesses
Referral programme
LAH training academy
###
About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.