Job Description

Receptionist Job description

If you're a Dental Receptionist looking for a rewarding role in a friendly and professional environment and would like to join our growing practice, look no further.

Part time / Full time hours depending on candidate/s Shifts are between Monday and Friday 8.45am - 5.15pm with 1 hour lunch
BDP is a family run dental practice that aims to deliver a high quality of care to every patients while providing an environment where our employees can further develop their skills. BDP is a warm and welcoming practice based in Chatterton Village in Bromley.

We are seeking a professional and personable dental receptionist/s with exceptional communication skills, multitasking ability, and a commitment to delivering outstanding patient care. The ideal candidate/s will thrive in a dynamic clinical setting and serve as a welcoming first point of contact for our practice.

This role requires strong organisational skills and a keen attention to detail, as you will be responsible for managing appointments, patient records, and general administrative tasks.

Responsibilities

Managing the front desk: greeting patients, handling calls, bookings, and managing diaries. Greet patients warmly as they arrive at the practice and ensure a welcoming atmosphere. Delivering a professional, caring, and organised reception service. Assisting in explaining treatment plans and finance options to patients when required. Liaising with the clinical team to ensure a smooth patient journey. Supporting follow-up communication with patients to ensure they feel informed and cared for. Handle incoming calls and respond to patient inquiries with professionalism and care. Process patient payments and manage billing inquiries efficiently. Acting as the first point of contact for patient queries. Uphold strict confidentiality standards in accordance with data protection regulations.

What we're looking for:

Excellent organisational skills and the ability to manage a varied workload and multitask in a busy environment. Previous experience within a front of house, hospitality or receptionist role would be ideal for this position but not essential. We are happy to accept applicants from outside of dentistry, as full training can be provided. Results driven, with excellent attention to detail and a positive and friendly personality. You must be comfortable with being the first point of contact to our patients and communicate clearly, warmly and professionally. Proficient in using Microsoft office software and practice management systems. A proactive attitude towards problem-solving and a willingness to learn new processes. Ability to work well as part of a team while also being self-motivated when required. A positive attitude, empathetic and well-organised. We are looking for 2 part time members of the team to work within the receptionist role, although a full time member would be considered depending on the candidate.
In addition to a competitive salary, our benefits package also includes:

Competitive salary Contributory pension scheme Company Events Annual Leave Free Local Parking Transport link

Please send your CV and cover letter to our team on PM1@bdpdental.co.uk

Job Types: Part-time / Full Time Permanent

Pay: TBD

Work Location: In person

Job Type: Permanent

Benefits:

Company pension
Language:

English (preferred)
Work Location: In person