Job Description

Receptionist

================

Administration and Business Support - Lark View Care Home

--------------------------------------------------------------

Contract:

Bank

Salary:

12.21 Per Hour

Shift Type:

Dayshift

Contracted hours:

Bank

Our care home has stunning views from both sides looking onto beautiful Kent countryside, and provides a cosy and homely feel for up to 64 residents - We provide Nursing, Residential, Dementia & Respite Care.


As Receptionist, you'll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!

What we offer:

12.21 per hour

Company Pension scheme

Free Onsite Parking

Paid DBS

Uniform Provided

5.6 Weeks Annual Leave (Based on a full-time contract)

Ongoing learning and career progression opportunities

A positive, welcoming workplace culture where your contribution truly matters

Access to Employee Assistance Programme.

Access in-house training and nationally recognised qualifications to support your professional growth.

Join a friendly, collaborative team dedicated to delivering outstanding care

What You'll Do

Face-to-Face Interactions:

Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.

Mail Management:

Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.

Secretarial Support:

Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.

Organisational Tasks:

Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.

Policy Adherence:

Work in alignment with company policies and contribute to creating a supportive and efficient work environment.

Additional Duties:

Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.

What We're Looking For

Communication Skills:

Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.

Organisational Abilities:

Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.

Friendly Demeanour:

A welcoming attitude to create a positive experience for everyone who interacts with our care home.

Team Player:

Ability to work collaboratively with others and contribute to a supportive team environment.

Flexibility:

Willingness to work weekends as required to support the smooth running of the care home.

Why You'll Love This Role:

Dynamic Environment:

Enjoy a role where each day offers variety and the chance to make a meaningful impact on people's lives.

Community Focus:

Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.

Supportive Atmosphere:

Work in a positive and supportive setting where your contributions are valued and recognized.

About us:

You'll be joining a values-led care home that's part of the Care Concern Group, a family-owned provider with over 130 care homes across the UK. We're expanding rapidly and are committed to delivering high-quality care and support to our residents. If you're ready to take on a rewarding role in a growing and supportive environment, we'd love to hear from you.

We believe in delivering care to the highest standard, and our five core values guide everything we do:

Trust | Respect | Passion | Kindness | Inclusivity

These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you're ready to bring your warmth and organizational skills to a role where you can truly make a difference, we'd love to hear from you! Apply now to join our team and become the friendly face of our care home.