Job Description

Basis

Full time

Job category/type

Business Support

Date posted

30/10/2025

Job reference

HJ0402

Background

Hugh James is a leading, full-service law firm. The firm's headquarters are located at Two Central Square in Cardiff. Central Square is Wales's premier office location in the burgeoning business district of Cardiff.

The office provided a premium environment for clients and staff alike, with a dedicated client floor where we welcome visitors and host events.

The role

An opportunity has arisen for a Receptionist to join the Front of House team. The successful candidate will welcome and deliver a professional, friendly, efficient, first-class service to clients and guests visiting the office.

Duties will include:

Greeting clients upon arrival Arranging refreshments for meetings and events Ensuring relevant personnel are notified when clients and visitors arrive Maintaining the reception areas Organising bookings of the client floor meeting rooms


The role will also involve supporting our Business Development and Marketing team in the smooth running of onsite events, sometimes out of hours with the option to earn overtime payments as required by the Department Head.

The successful candidate will be professional in appearance and will have excellent communication skills. They will also be able to demonstrate exemplary customer service skills at all times.

Working hours are 8:00am to 6:00pm, Monday to Friday with an hour for lunch and there is a competitive benefits package on offer.

Qualifications, skills and experience

Events management experience is desirable Previous receptionist experience Understanding of the professional service environment

Life at Hugh James

We never shy away from a challenge

We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges - of all sizes - are readily accepted.

The Hugh James difference

Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting what's important keeps us driving forwards. It's in our roots! We won't stop until we find the answers; the outcomes that are needed.

We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth - servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers. Our collegiate culture, our forward-looking ethos, our values serve to make us bigger, better, bolder than ever before.

A positive force in the community

Our work with charities on a local and national level plays a huge part in our day-to-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.

Some of our benefits on offer include:

Minimum of 25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Hybrid working

Employee Assistance Programme

Discounts for local businesses

Professional fees paid (subject to requirement for your role)

Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Jo Herbert.

We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.