Job Description

Your future, as a receptionist at mydentist

You'll be joining us at our Pontprennau practice in Cardiff (CF23 8RP). As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.


The working pattern for this role is:


Mon 8.30-4.30


Tues 8.30-6.00


Wed 8.30-4.30


Thurs 8.30-6.00


Fri 8.30-12.30

Our practice offers

Orthodontic practice equipped with the latest equipment
Supportive and experienced team
Benefitting from a convenient location, close to motorway links for easy commute via car
Parking is available.

mydentist is the UK's leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to

help the nation smile

and our receptionists are key.

What we offer

From 12.45 per hour Holidays rising to 25 days (plus bank holidays) Health and wellbeing support; including virtual GP and free counselling Discounts at cinemas, retailers and restaurants - save hundreds of pounds a year Recognition schemes and service awards Training and development opportunities With stable hours and a great work life balance

What you'll be doing

Welcome customers warmly - in person and over the phone Keep appointments running smoothly and efficiently so everything flows well for the team Share clear, helpful information tailored to each customer Support daily and weekly tasks to keep the practice organised and compliant

About you

Friendly, caring and compassionate Organised; can multitask and work towards KPI's Great at building relationships Comfortable using computer systems (training provided) Confident at working in a fast-paced environment Able to diffuse challenging situations Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.