Receptionist Job in Cliff Hotel & Spa

Receptionist

Cardigan, WLS, GB, United Kingdom

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Job Description

We are looking for a friendly and professional Receptionist to join our team at The Gwbert Hotel. This role also supports Gwbert Holidays, our collection of self-catering holiday houses, giving you a varied and rewarding position at the heart of our guest experience.

About the Role

As a Receptionist, you will be the first point of contact for our guests, providing a warm welcome and ensuring an excellent standard of service throughout their stay. Your responsibilities will include:

Handling guest check-ins and check-outs efficiently and professionally Managing reservations and responding to enquiries (by phone, email, and in person) Assisting guests with information about the hotel, holiday houses, and local area Liaising with other departments to ensure smooth guest experiences General administrative and reception duties

About You

We're looking for someone who is:

Friendly, approachable, and guest-focused Organised with strong attention to detail Confident in using computers and booking systems (training provided) Able to work as part of a team and under their own initiative Fully flexible with availability to work weekends and bank holidays as part of a rota
Job Type: Full-time

Pay: From 12.35 per hour

Expected hours: 32 - 40 per week

Work Location: In person

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