Job Description

Bartlemas Surgery is a busy practice in East Oxford, with a diverse patient group. Staff are exceptionally friendly and supportive, and the patients are really appreciative of the support they get from the practice staff.

This role supports the practice operations with:

Receive, welcome and direct patients and other visitors when they arrive at the practice in a courteous and friendly manner Deal with face to face and telephone enquiries promptly, efficiently and courteously Book patient visits onto the Dr Visit screen in accordance with practice protocol Answer the reception telephones promptly and courteously in accordance with practice procedures Update patient information on the EMIS WEB clinical system as required Produce repeat prescriptions in line with Practice Protocol Process patients change of address - computer data and medical records Support Data Clerk in the preparation of New Lloyd George envelopes and files for new patients registering with the practice Record all messages on the EMIS WEB clinical system, using Practice Notes for patient related messages and EMIS WEB email for all other messages File medical records and correspondence relating to patients in accordance with practice procedures. Extract records for surgeries/clinics as required by doctors or nurses To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Job Type: Part-time

Pay: 12.00 per hour

Expected hours: No less than 26 per week

Schedule:

Monday to Friday
Work Location: In person