Job Description

JOIN OUR TEAM

The Honor Oak Wellness Rooms is a thriving multidisciplinary practice dedicated to providing comprehensive care to our diverse clientele. Our collaborative team includes chiropractors, acupuncturists, strength and conditioning specialists, and massage therapists, all working together to address a wide range of health concerns and improve the overall well-being of our clients.

We are currently looking for:

Receptionist/Clinic Assistant

Position:

Receptionist / Clinic Assistant

Location:

The Honor Oak Wellness Rooms

Type:

Part-time (12.75 hours per week) with flexibility to cover additional shifts - Must be available Fridays and Saturdays.

We're currently seeking a friendly and empathetic Receptionist/Clinic Assistant to join our team and help foster a nurturing and professional environment for everyone who walks through our doors.

As our Receptionist/Clinic Assistant, you'll be the first point of contact for our clients, offering a welcoming smile and calm presence. Beyond standard front-desk duties, you'll play a key role in ensuring a smooth client experience and supporting the wider practice. You'll also conduct basic service triage, helping clients connect with the practitioner or service that best fits their needs.

Key Responsibilities

Greet clients warmly, making them feel welcome and valued from the moment they arrive. Listen attentively to client needs and concerns, offering empathetic support and guidance. Understand the full range of our services and confidently direct clients to the appropriate practitioner. Promote workshops and classes in a friendly and engaging manner. Manage appointment bookings accurately and efficiently. Maintain a clean, calm, and inviting reception area. Ensure the clinic remains well-stocked by regularly replenishing supplies in therapy rooms and common areas. Provide general administrative support to practice managers and practitioners, always with a positive and helpful attitude.

Requirements

Previous experience in a customer service or receptionist role (preferred). Strong communication and interpersonal skills, with a genuine passion for helping others. Ability to perform basic triage and guide clients toward suitable services or practitioners (training will be offered). A caring, empathetic nature and excellent listening skills. Competency with computers and standard office software. Positive attitude, reliability, and willingness to support the team. Willingness and ability to cover additional shifts, including holidays, when required. Willingness to undertake training, including on the booking systems we use.

Benefits

Hourly rate: 12.30 Free chiropractic care for staff Regular free staff workshops to access the knowledge and wisdom of our practitioners A caring, supportive team environment Access to training and professional development opportunities

How to Apply

If you're passionate about creating a welcoming and healing environment for clients, and want to be part of a warm, professional team, we'd love to hear from you. Please email to enquire about the recruitment process at

info@honoroakwellnessrooms.com

Application Deadline:

01/12/2025 23.59

Start Date:

January 2026, or as soon as possible for the right candidate.

At The Honor Oak Wellness Rooms, we're committed to providing exceptional care and support to our clients. Join us in creating a positive and welcoming space where everyone can thrive on their journey to wellness!

Job Types: Part-time, Permanent

Pay: From 12.75 per hour

Benefits:

Casual dress Company events Employee discount Health & wellbeing programme
Application question(s):

Do you live in South East London (proximal to SE23)?
Experience:

Receptionist: 1 year (preferred)
Work Location: In person