Job Description

Work base: Conwy Business Centre


Be the First Smile People See - Join Conwy Business Centre as Our Receptionist.





At Conwy Business Centre, we're more than just a workplace--we're a hub where local businesses connect, grow, and thrive. As our Receptionist, you will be the welcoming face of the Centre, playing a key role in creating a positive first impression for our visitors, tenants, and partners.





This is a great opportunity for someone starting their career, returning to work after a break, or looking for a rewarding part-time role with variety and purpose. If you enjoy meeting people, staying organised, and making a difference through great communication, this could be the perfect fit for you

Is This You?

Do you enjoy meeting new people and making them feel welcome? Are you a clear and confident communicator, both in person and over the phone? Do you stay calm under pressure and enjoy helping others find what they need? Are you organised and able keep things running smoothly? Do you take pride in being helpful, friendly, and professional in everything you do? Do you thrive on variety and enjoy the buzz of a role where no two days are the same?

Working Hours

Your regular working pattern will be:


Wednesday: 12:30pm - 5:00pm Thursday: 8:30am - 5:00pm Friday: 8:30am - 4:30pm



Occasional evening and weekend work may be required for events. Additional hours may also be available on Mondays, Tuesdays, and Wednesday mornings to cover annual leave.





If you're friendly, reliable, and enjoy working with people, we'd love to hear from you.

Manager details for informal discussion:

Iola Gilbert, Centre Manager ( iola.gilbert@conwy.gov.uk / 01492576462)

Welsh Language Skills:

The ability to communicate in Welsh at level 3/4 for speaking / writing / reading is essential. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other.


We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.


Conwy is committed to safeguarding. Qualifications and references will be verified.


We're committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.


We welcome and encourage applicants from all backgrounds and experiences.


We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an 'E' on the Person Specification).


We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.


Mae'r ffurflen hon ar gael yn Gymraeg hefyd.