Job Description

Job Overview

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires excellent phone etiquette, strong organisational skills, and proficiency in various software applications. The Receptionist will play a crucial role in ensuring the smooth operation of our office environment.

Duties

Greet clients and visitors warmly, providing a positive first impression of the company. Answer incoming calls promptly and professionally, directing them to the appropriate personnel. Manage the reception area, ensuring it is tidy and welcoming at all times. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Handle administrative and clerical duties such as filing, photocopying, and scanning documents. Assist with scheduling appointments and managing calendars for staff members. Utilise Google Suite for document creation, spreadsheets, and presentations as needed. Support financial operations by using QuickBooks for invoicing and basic bookkeeping tasks. Maintain confidentiality of sensitive information while adhering to company policies.

Requirements

Proven experience in a receptionist or administrative role is preferred. Excellent phone etiquette with strong verbal communication skills. Proficient in data entry with a keen attention to detail. Strong organisational skills with the ability to multitask effectively in a busy environment. Familiarity with Google Suite applications (Docs, Sheets, Calendar) is essential. Basic knowledge of QuickBooks or similar accounting software is advantageous. Competent computer skills with experience in office equipment (printers, copiers). A professional appearance and demeanour that reflects the company's values.
If you are an enthusiastic individual with a passion for providing excellent customer service and administrative support, we encourage you to apply for this exciting opportunity as a Receptionist.

Job Types: Full-time, Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 40 per week

Additional pay:

Bonus scheme Performance bonus
Benefits:

Company pension Enhanced maternity leave Free parking On-site parking Sick pay
Schedule:

8 hour shift Day shift Flexitime Monday to Friday Overtime Weekend availability
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (required) Administrative : 1 year (preferred)
Language:

English (required)
Work Location: In person