Receptionist
Job Description
Provide an effective and efficient reception service to patients and visitors to the practice, ensuring a welcoming and professional environment at all times. Deal with general enquiries, providing accurate information on practice services and procedures, and assisting patients with making, cancelling, and following up appointments. Explain practice arrangements and registration procedures to new patients and those requiring temporary cover, ensuring that all necessary paperwork is completed accurately. Receive and make telephone calls as required, ensuring calls are handled promptly and courteously.
Accurately record and deliver messages or divert calls as appropriate. Advise patients of relevant charges for private (non-GMS) services, accept payments, and issue receipts in line with practice procedures. Enter and update patient information on the clinical computer system accurately and in accordance with data protection and confidentiality policies. Assist with practice security procedures, ensuring that when last to leave, the building is fully secured, internal lights are turned off, and the alarm system is activated.
Carry out any other reasonable duties appropriate to the role as directed by the Reception Team Leader or Practice Manager.
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD4206904
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusFull Time
-
Job LocationDarlington, ENG, GB, United Kingdom
-
EducationNot mentioned