Job Description

Receptionist

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Administration and Business Support - Henderson House Care Home

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Contract:

Full Time

Salary:

12.21 Per Hour

Shift type:

Days

Contracted hours:

40

Henderson House Care Home, based in the popular coastal town of Dalgety Bay, provides exceptional Residential, Nursing, Dementia, and Respite Care for up to 60 residents.


We are now looking for a professional and friendly Receptionist to join our team. As the first point of contact for residents, families, visitors, and professionals, you will play a key role in creating a welcoming and supportive environment. This is a varied role where excellent communication, organisation, and customer service skills are essential.

What We Offer

12.21 per hour 40 hours per week, contracted Pension scheme, Onsite parking Paid PVG, Uniform provided 5.6 weeks annual leave (based on a full-time contract)

What You Will Do

As the Receptionist, you will provide a warm and professional welcome to everyone entering the home, ensuring a positive first impression. You will handle telephone and email enquiries, support residents and their families with day-to-day queries, and carry out a variety of administrative tasks to assist the Home Manager and wider team. You will also help maintain accurate records, support the organisation of visits and appointments, and ensure the reception area remains professional and inviting at all times.

What We Are Looking For

Previous experience in a receptionist or administrative role, ideally in a customer-facing environment Excellent communication and interpersonal skills, with a friendly and professional manner Strong organisational skills with the ability to prioritise tasks effectively Competence in using Microsoft Office and general IT systems A team player with a proactive attitude and attention to detail

About Us

Henderson House is part of Belsize Healthcare, a family-owned provider with over 100 care homes across the UK. We are committed to delivering high-quality care in supportive and well-managed environments.


If you are a motivated and personable Receptionist who enjoys working in a welcoming and rewarding environment, we would love to hear from you. Apply today to join our team.