Job Description

Receptionist

Full time position - 37.5 hours a week.

Monday to Friday - 8.30am-5pm

with 1-hour unpaid lunch break

One Community

is an independent charity based in Eastleigh, Hampshire, dedicated to support the residents of the community to improve their health and wellbeing, encouraging independence and building resilience. "Together we make a Difference"

We are looking to recruit a friendly, creative and organised receptionist to join our busy head office team. The successful candidate will be the face of our Reception, front of house welcoming all staff, volunteers, visitors, clients and stakeholders to our head office.

The successful applicant will need to:

Have a sustained track record in delivering a high standard of customer service with the ability to communicate effectively at all levels in a customer focused environment. Be well organised and able to multitask and prioritise calmly under pressure, dealing with all matters confidentially. Possess excellent IT skills, including proficient use of Microsoft 365. Be organised and able to coordinate the room bookings, ensuring all meeting rooms are set up and broken down as requested by the hirers. Have a 'can do' and flexible approach to all aspects of the role. Be able to apply financial procedures, to handle cash and record financial transactions. Have excellent interpersonal skills, including a good sense of humour.
If yes, this could be the perfect role for you!

What We Offer:

This is an exciting opportunity to work for an innovative charity where you will be supported to reach your potential, including:

A competitive salary with a brilliant benefits package:

26 days annual leave (increasing yearly up to 5 extra days) plus bank holidays (pro-rata)

Contributory pension scheme (matched up to 5%)

Employee Assistance Programme for you and your family

Vouchers, cash-back and discounts from 'Charity Worker Discounts'

Eligible for 'Blue Light' discount card

Free eye tests

Access to local free parking

Regular supervision and development opportunities

Join One Community - Make a Real Difference

At One Community, we're passionate about building a stronger, kinder world. As an independent charity, we deliver vital services to older adults, young carers, families, and people with disabilities, including:

Day Services

: Safe, welcoming spaces for older adults and those with dementia or physical disabilities.

Community Transport

: Accessible services like Connect (formerly Dial-a-Ride), Shopmobility, and minibus transport.

Options Support

: Home help, personal assistance, and Take a Break respite services.

Eastleigh Young Carers

: Dedicated support for young people in caregiving roles.

Volunteer Centre

: Matching volunteers with local opportunities and providing training. We also work alongside local voluntary groups, providing expert advice, training, and resources.

Lifeline Emergency Alarms

: Personal safety devices for vulnerable individuals.
Come and be part of a team that truly cares!

Please Note:

Working hours: Mon-Fri, 8.30-5pm.

We pay National Living Wage and provide progression opportunities. Pay rates are the following:

21 and over:

12.21 per hour /

18-20-year-olds:

10.00 per hour.

How to Apply:

Please send your CV to Jeanette Workman at jworkman@1community.org.uk, detailing your suitability to the post, and request an application pack.

Closing date: 6th June 2025

Interviews

: TBC

We may close applications early depending on the number of applications, so early submission is advised.

We are committed to equality of opportunity and diversity in our workforce.

Registered Charity No: 1052978

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Expected hours: 37.5 per week

Benefits:

Company pension On-site parking Referral programme
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 06/06/2025
Reference ID: Reception 25