Job Description

Job Overview

My client is seeking a professional and experienced Receptionist to join its professional services team. The ideal candidate will be the first point of contact for clients and visitors, providing exceptional customer service whilst managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy office environment.

Duties and Responsibilities:

To consistently provide clients with an excellent and professional service, via all channels of communication; phone, email and in-person To greet every client with a warm and friendly manner and to clearly communicate services, processes, and procedures To respond to telephone calls within a timely manner in line with business expectations and goals and consistently provide an excellent standard of service to all clients and colleagues To ensure the reception area, desks, waiting rooms and meeting rooms are maintained to a presentably high standard To action all reception admin duties to an excellent standard To take client payments by telephone and in person ensuring accuracy To observe confidentiality in all matters, both internal and external, and ensure compliance with GDPR To receive and check documentation and ID inline with regulations To receive and sort incoming post and DX post promptly To maintain stationery stock for the office and place order requests as required To carry out all employee Health and Safety responsibilities To carry out other duties reasonably requested within the remit of the role by your line manager or Partners To undertake all necessary training appropriate for the job role and assist in the training of others as and when required

Person Specification/Skills

Professional and friendly personality Strong communication skills Demonstrated ability to multi-task, prioritise and make sound decisions Experience working with IT systems such as Excel, Outlook and experience with case management system is desired, but not essential Ability to deal with office health and safety matters To have a flexible approach to work and drive own personal development Professional image for customer facing role

Salary and Benefits

:

Competitive salary 25 days annual leave + all UK bank holidays Birthday leave SimplyHealth Membership Pension scheme 4% matched and Life Insurance Discounted legal fees
If you have sound reception experience and an solid employment history, please apply for immediate consideration.

Job Type: Full-time

Pay: Up to 26,000.00 per year

Work Location: In person