Job Description

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Description

Receptionist | Full time

Edinburgh

34,970

We have an exciting opportunity for a dedicated corporate receptionist to take full ownership of the front of house reception service at a fabulous office in Edinburgh. The building is a 10 minute walk from Haymarket train station. We're looking for someone with a collaborative mindset, keen attention to detail, and a genuine passion for delivering outstanding customer service.

With creativity and drive, you'll also bring energy to the role by producing engaging newsletters and organising vibrant pop-up events in partnership with local businesses -- all designed to enrich the day-to-day experience for those working in the building.

Hours: Monday to Friday - 8am - 6pm

Salary: 34,970

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Key Responsibilities

Reception

You will set up, manage and take ownership of the reception area to ensure the ambiance reflects visitor and tenant expectations Welcome all visitors with genuine enthusiasm -- you're the face and personality of the building Handle incoming calls, post, and courier services with efficiency and professionalism Develop a local amenities information file, drawing on your knowledge of the local area Producing weekly / monthly update reports for key stakeholders

Building management

Build and maintain effective relationships with tenants, contractors, and key stakeholders, including the Building Management Team Schedule and oversee contractor visits, ensuring all works are carried out in line with building management requirements Assist with the management of building documentation, service records, and reports, ensuring accuracy and timely updates to the Building Management system Daily site check, ensuring all is in order Logging/reporting issues, seeing through to resolution Collaborate with the Building Management Team to review and update policies and procedures, ensuring they remain current and effective Maintain a well-presented gym space that reflects the high standards of the property Assist with any other reasonable requests from the Building Management team

Marketing and tenant experience

Develop and introduce seasonal events to engage with local businesses, with the aim creating a sense of community in the building Introduce a monthly e-newsletter promoting initiatives and concierge services Connect with local charities and new businesses to promote meaningful partnerships
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Skills, Knowledge and Expertise

Proven experience in a front of house reception role and are ready for a new challenge Naturally warm, confident, and proactive -- customer service is second nature to you Highly organised and self-motivated, with a passion for multitasking in a dynamic environment Clear and confident communicator, both written and verbal Comfortable using Microsoft Office and familiar with social media tools and Canva for simple design tasks


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Benefits

Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Wellbeing resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy
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About LAH Property Marketing

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.



For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.