Job Description

Taurus Healthcare are looking for motivated individuals who want a rewarding role, as part of a service that makes a difference.

As a Receptionist you will become part of our friendly primary care team. You will be responsible for the delivery of outstanding care to our patients.

The Receptionist will work alongside the Primary Care team providing receptionist and administrative support within surgeries. Customer service experience and IT skills are essential. Knowledge of primary care, or health care and its IT system (EMIS) would be advantageous.

Flexible working (Monday Friday Evenings and weekend daytime)

Location will be based across all 9 hubs (Hereford, Ledbury, Leominster, Bromyard, Kington, Ross on Wye, Much birch, Kingstone, Weobley)

New to Taurus employees will normally start at the first pay point on the salary band

Job Purpose:

To ensure Taurus hub is set up ready for clinicians and provide receptionist duties during opening hours. Ensure safe storage of Taurus equipment after clinics and premises are secured.

Main duties of the job:

Possess customer service experience. Knowledge and experience of using IT systems. Good oral and written communication skills. Good time management. Good organisational skills, ability to prioritise their workload. Understanding of, and commitment to, patient confidentiality. Ability to remain calm under pressure.

Taurus Healthcare offer many employee benefits, such as:

Access to a generous NHS pension scheme with 20.68% employer contribution 33 to 38 days annual leave entitlement, including bank holidays, depending on service (pro rata for part-time staff) Access to an extensive Employee Benefits Programme (Vivup) offering: 24/7 access to counselling services Salary-sacrifice scheme for cars and bikes Access to a range of discounts from national retailers Access to the Blue Light extensive discount scheme.

Interviews are expected to take place during the week commencing Monday 1st September 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

About Us

Taurus Healthcare was established in 2012, as the provider arm of the GP Federation serving 190,000 patients in Herefordshire. Founded and owned by the partners of the entire Herefordshire Primary Care community, Taurus is focused on providing excellent out of hospital services for patients. Our ethos is to provide high quality and cost-effective health outcomes that are delivered as close as possible to the patients home, whilst ensuring that patients who do require in hospital services are seen as quickly and effectively as possible.

At Taurus Healthcare we strive to create a diverse, inclusive workplace, and welcome applications from candidates from all backgrounds including those from Military Veterans and family members of serving personnel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Pay: From 12.21 per hour

Education:

GCSE or equivalent (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 24/08/2025