Job Description

Receptionist, Ringwood School

Working Hours: Monday - Friday, 8.15am - 4.15pm (4 days) & 08.15-15.45 (1 day) including 30 minutes unpaid for lunch (37 hours), Term Time only.

Salary: Support Staff Scale C1-C5 DOE 20,446 - 21,353 pa (24,386 - 25,468 fte)

We are looking for an experienced and welcoming receptionist to join our team and provide a positive experience to all visitors of Ringwood School. As a busy and dynamic environment, we require a team member who can communicate clearly, confidently and calmly with staff, students and parents.

The ideal candidate will be proficient in Microsoft Word and Excel with an excellent telephone etiquette. We are looking for a colleague who enjoys working with young people and has a caring, supportive nature. They will be a reliable team player, who can also work independently and manage their time effectively. In return we offer a competitive salary, the opportunity to join the local government pension scheme (current employer contributions of 18%) and the chance to be part of team committed to making a difference in the lives of young people.

Reception Duties:

Greet all visitors in a professional and friendly manner within a busy reception environment

Handle enquiries both in person and over the phone, ensuring a welcoming and helpful approach

Ensure the safety of staff and students by managing secure access to the school through our access control systems

Maintain the visitor sign-in and sign-out process, ensuring compliance at all times

Frank, sort, and distribute mail and parcels around the school

Update and maintain student records within our Management Information System (Arbor), including tracking student absences and late arrivals

Organise and manage lost property, ensuring items are efficiently redistributed

Oversee the sales of pre-loved uniforms and student provisions through our online store

Manage ticket sales for events held at 'The Barn,' addressing general enquiries from ticket holders and potential hirers

Provide administrative cover across the Academy as required

First Aid Duties:

Complete first aid training and maintain up-to-date certification

Support the team by managing first aid enquiries in a sensitive and efficient manner, ensuring all incidents are logged and appropriate actions taken

Contact parents or carers when necessary to arrange collection of sick or injured students

Administer medication to students as required, following parental or carer instructions

Ideal Candidate:

Proficient in Microsoft Word and Excel.

Excellent telephone etiquette and clear communication skills.

Capable of working both independently and collaboratively, meeting tight deadlines.

Strong attention to detail and the ability to prioritise tasks effectively.

Ringwood School is committed to safeguarding and promoting the welfare of children and young people, this role involves directly working with children and significant contact with children, and therefore we expect all staff and volunteers to share the same commitment. Please ensure a full work history is completed in your application form including any gaps of employment. Applicants will be required to complete satisfactory enhanced Disclosure and Barring Service check for this post prior to commencement. Ringwood School is an equal opportunities employer.

If successfully shortlisted the HR Department will also be conducting an individual online search including social media platforms of your 'name, education and employment', to demonstrate due diligence following 'Keeping Children Safe in Education' guidance. The search will not form part of the actual shortlisting process and any concerns arising from the search will be discussed directly with you.

Job Type: Full-time

Pay: 24,386.00-25,468.00 per year

Benefits:

Company pension Cycle to work scheme On-site parking
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 04/07/2025