Receptionist / Front Of House
Swanage, ENG, GB, United Kingdom
Job Description
Receptionist - Knoll House, Studland
Knoll House, a busy hotel in beautiful Studland, is looking for a friendly and enthusiastic Receptionist to join our Guest Services / Front of House team.
Are you passionate about hospitality and delivering excellent customer service? Our reception team is the first point of contact for our guests, so you'll play a key role in creating a warm and memorable experience--from the initial welcome to wishing guests a safe journey home.
The Role
Welcoming and assisting guests throughout their stay Handling bookings, enquiries, and payments Managing arrivals and departures Using the Opera booking system (training provided) Delivering outstanding customer service to both new and returning guests
Previous guest-facing or customer service experience is preferred, along with confidence using computers and learning new systems.
Hours & Shifts
Full-time, permanent position Up to 40 hours per week over 5 days Early shifts: 7am - 3pm Late shifts: 3pm - 11pm Includes weekends and Bank Holidays
Pay & Benefits
From
12.21 per hour
Tips Discounted or free food Employee discounts Free on-site parking Accommodation available on requestIf you enjoy working in a fast-paced, guest-focused environment in a stunning coastal location, we'd love to hear from you.
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Job Detail
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Job IdJD4444387
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationSwanage, ENG, GB, United Kingdom
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EducationNot mentioned