Job Description

Overview

We are Pall Mall. Have you heard of us?

We are recognised for providing excellent medical and cosmetic procedures and are based in the centre of Manchester.

We are seeking a full time, permanent, professional and friendly Receptionist to join our team.

The ideal candidate will be flexible, willing to cover Monday to Friday early, middle and late shifts and also provide holiday/absence cover when required at weekends.

Our Receptionist is the first point of contact for our clients and visitors, providing excellent customer service and administrative support. This role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks efficiently in a busy office environment.

Responsibilities

Greet and welcome visitors in a warm and professional manner. Answer phone calls promptly, ensuring excellent phone etiquette while directing calls to the appropriate personnel. Manage incoming and outgoing correspondence, including emails and postal mail. Perform clerical duties such as data entry, filing, and maintaining office records. Utilise Google Suite for document creation, scheduling, and communication. Assist with administrative tasks as needed, including managing office supplies and equipment. Maintain an organised reception area that reflects a professional image of the company. Support financial operations by assisting with data entry and basic bookkeeping tasks when required. Other duties as requested by the line manager.

Qualifications

Proven experience in a receptionist or administrative role is preferred. Strong clerical skills with proficiency in data entry and office management. Excellent organisational abilities with a keen eye for detail. Familiarity with Google Suite applications (Docs, Sheets, Calendar) is essential. Competent in using Medbase and Extranet software is advantageous but not mandatory. Exceptional phone etiquette and interpersonal skills to interact effectively with clients and colleagues. Ability to multitask and prioritise workload in a fast-paced environment.
If you are enthusiastic about providing outstanding service and possess the necessary skills to thrive in this role, we encourage you to apply for the position of Receptionist within our dynamic team.

Job Types: Full-time, Permanent

Pay: 12.21-13.44 per hour

Benefits:

Company pension Employee discount
Schedule:

8 hour shift Monday to Friday Overtime
Ability to commute/relocate:

Manchester M2 4PD: reliably commute or plan to relocate before starting work (required)
Application question(s):

Are you able to work shifts between the hours of 7.30am and 8.30pm Monday to Friday? Are you able to cover weekend shifts if required? Do you have knowledge/understanding of medical terminology?
Education:

GCSE or equivalent (required)
Experience:

medical receptionist: 1 year (required)
Language:

Fluent English (required)
Work authorisation:

United Kingdom (required)
Location:

Manchester M2 4PD (required)
Work Location: In person

Reference ID: PMMRECPTMCRFTP160425