Job Description

Aura Dentistry&Facial Aesthetics

Join our modern, forward-thinking dental clinic as a

Receptionist

, where you will be the first point of contact for our patients, playing a vital role in creating a welcoming and efficient environment. We are dedicated to providing exceptional care and a seamless patient experience, and we are looking for a professional who shares our commitment to innovation and outstanding customer service.

Key Responsibilities:

Patient Interaction:

Greet patients warmly and ensure they feel comfortable and valued. Manage patient check-in and check-out processes efficiently. Address patient inquiries in person, over the phone, and via email with a friendly and professional demeanor. Handle sensitive information with discretion and maintain patient confidentiality.

Scheduling and Appointments:

Manage appointment scheduling, rescheduling, and cancellations using modern practice management software. Optimize the clinic's schedule to minimize wait times and maximize efficiency.

Administrative Duties:

Maintain accurate patient records and update information as needed. Process insurance claims and assist patients with billing questions. Coordinate with dental staff to ensure smooth workflow and communication. Monitor and manage office supplies, ordering when necessary.

Technology and Systems:

Utilize advanced dental practice management software to manage patient records and scheduling. Familiarity with electronic health records (EHR) and digital communication tools.

Team Collaboration:

Work closely with dental hygienists, assistants, and dentists to ensure a cohesive and efficient practice. Participate in team meetings and contribute ideas for improving patient experiences.

Qualifications and Skills:

Previous experience as a receptionist or in a customer service role, preferably in a dental or medical setting. Proficiency with office technology, including scheduling software and electronic records. Exceptional communication and interpersonal skills, with the ability to handle stressful situations calmly. Strong organizational skills and attention to detail. A patient-focused mindset and a professional, friendly attitude. Ability to multitask and prioritize in a fast-paced environment. Familiarity with dental terminology and insurance processes is an advantage.

What We Offer:

A supportive, collaborative work environment in a modern clinic. Ongoing training and professional development opportunities. Competitive salary and benefits package. The chance to be part of an innovative, patient-centered practice.
Join our dynamic team and contribute to a dental practice that values forward-thinking solutions, exceptional care, and a positive work culture!

Job Types: Full-time, Permanent

Pay: From 12.50 per hour

Schedule:

Monday to Friday
Work Location: In person